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Customer complaints management - Internal review

--- Current Procedure ---

Version Number

1.1

Implementation Date

7/01/2020

Scope

Department-wide

Purpose

​This procedure outlines the responsibilities and processes for internally reviewing a customer complaint. 

Overview

Download the PDF of the procedure using the link under Attachments.

Responsibilities

Process

Online Resources

Review Date

15/10/2022
Attribution CC BY
 
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