The Department of Education and Training (DET) offers available school transport assistance between home and school at the start and end of the student’s school day.
Eligibility criteria assesses where the students’ disability meets the procedure definition and the impact of the students’ disability necessitates assistance.
Transport assistance types include:
Parents or carers are responsible for making suitable travel arrangements for their child between home and school and meeting their commitments outlined in this procedure.
School officers are responsible for implementing this procedure within stated timeframes and collaborating with relevant stakeholders.
Regional Officers are responsible for transport assistance decision making; supporting school officers and collaborating with relevant stakeholders.
Central Officers are responsible for meeting departmental and government objectives in school transport related matters and facilitating resolutions of transport issues.
Applications for school transport assistance may be initiated by parents, carers or schools, where the student is a person who is attending a state school and has a disability that necessitates transport to or from the school by a means that takes account of the disability.
The online (OneSchool) application, review and cancellation process generates email notifications to the relevant school, regional and central DET officers where actions are required.
Where OneSchool is not available and a student requires urgent action to a new or existing transport arrangement, an
Alternate Transport Process (DET employees only)is available. Transport assessors download the appropriate form for completion.
Parents or carers
School Transport Assessors:
Principal Education Officer, Student Services (PEOSS) provide advice to schools, parents or carers regarding the transport procedure particularly in regard to exceptional circumstances or where a student is identified as meeting Criteria 1 as non-EAP verified.
School Transport Assessors
For Temporary Residential Accommodation (TRA) applications when eligibility for assistance through this procedure has been assessed, the completed
T4 form (DET employees only) is sent to the Principal.
All other applications are submitted online within the student’s OneSchool Transport record. Step by step instructions are available in the OneSchool AIMS Guide (DET employees only accessed via OneSchool Home Screen: Help > Support and Training > Student Management (OneSchool Support Wizard screen)> AIMS> One School AIMS Guide).
For new applications complete the following steps:
Step 1 - record the outcome of the student’s eligibility assessment.
Where eligibility is:
Step 2 - recommend the most appropriate transport type options by:
Where the identified option category conditions are not met the student remains eligible for Conveyance.
Step 3 - record the relevant arrangement details for the recommended transport type or types.
Step 4 - provide a copy of the draft application for the parent or carer to sign.
Step 5 - attach a copy of the signed parent or carer section to the application.
Step 6 - submit the application for regional decision making.
Principal Advisor, Education Services (PAES) or delegate
School Transport Assessor
Schedule the annual
review (DET employees only) of approved transport applications across the school year to minimize staff workload.
Inform parents or carers when the review is scheduled to ensure their availability.
When notified of changes to student’s circumstances:
Amend the student’s current approved transport record in OneSchool as an Amendment to Transport Assistance(DET employees only - link to accessed via OneSchool Home Screen: Help > Support and Training > Student Management (OneSchool Support Wizard screen)> AIMS> One School AIMS Guide) making the required changes following the Steps 1-6 listed in the new application process above.
Students transferring between state schools require
new transport applications.
School Transport Assessors
Make the required changes to the OneSchool (DET employees only - link to accessed via OneSchool Home Screen: Help > Support and Training > Student Management (OneSchool Support Wizard screen)> AIMS> One School AIMS Guide) transport record.
Cancellations can be:
Selecting a OneSchool cancellation report automatically generates an email to TMR cancelling the students transport arrangement.
For cancellation of approved TRA’s, complete the
Transport Assistance Cancellation (DET employees only) form.
Transport Appeal Process outlines how the department will assess an appeal.
Parents or Carers
May appeal within
10 working days from the date on the
Approved /Not Approved Transport Assistance letter against the transport assistance decision for their child.
The submission may be made orally or in writing and should be supported with relevant documentation.
Principal Advisor, Education Services (PAES) or delegate:
Liaises with parents or carers as per the
Transport Appeal Process.
Provides advice to the Assistant Regional Director (ARD) regarding appeal submissions as required.
Assistant Regional Director (ARD)
Assistant Regional Director decisions are final.
Letters for Parents or Carers
Supporting documents (PPR)
Online assessor support materials
Disability Discrimination Act
The DDA definition of disability includes physical, intellectual, psychiatric, sensory, neurological, and learning disabilities, as well as physical disfigurements, and the presence of disease-causing organisms in the body. The definition includes past, present and future disabilities as well as imputed disabilities and covers behaviour that is a symptom or manifestation of the disability.
A record of the distance between a student’s residential or pickup/drop off address and school by the shortest trafficable route. The mapping software draws upon information in the Directory of Special Education Programs in Queensland State Schools.
Education Adjustment Program (EAP)
Education Adjustment Program (EAP) is the Department of Education and Training's process for identifying and responding to the educational needs of students with disability (from Prep-Year 12) who require significant education adjustments related to the specific impairment areas of:
Students who meet criteria for one or more of the six EAP categories are referred to as verified.
Early Childhood Development Program/Service
Early Childhood Development Programs/Services (ECDP) (DET employees only) provide targeted programs and services for children (from Birth to Pre-Prep age) with a suspected or diagnosed disability and significant education support needs prior to their enrolment in Prep.
ECDP’s may be hosted by primary, secondary or special schools.
The student can, without supervision, successfully travel between home and school on any public transport services including changes of trains, buses and/or ferries.
To be eligible for Prep, children must be five years of age by 30 June in the year they intend to commence Prep.
Students with Disability
A child aged birth to Prep attending an approved ECDP or a state school student (Prep to Year 12) who meets the definition of disability under the
Disability Discrimination Act 1992 (Commonwealth).
School Transport Assessor
A registered teacher who is trained in the assessment procedures for the School Transport Assistance Program for Students with Disabilities. This role is referred to as the transport assessor.
Temporary Residential Accommodation
Short-term accommodation for a student with a disability provides families funded respite from caring for their children. Respite may be centre-based or home-based. This service is available for students with a disability meeting the criteria outlined for
respite care by the Queensland Government.
An adult aged 18 years or over who meets the working with children requirements and has the necessary skills to support the identified medical, safety or travel training needs of the approved student. The person is identified through relevant stakeholder networks and could be any of the following: a family member or person known to the student, community volunteer, person employed by the school as a teacher aide to act in the role. It may be a volunteer or paid teacher aide position.
For further information, please contact:
Principal Project OfficerSchool TransportPhone: (07) 3034 4578
or through the department's
Contact Us page.
Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register to ensure you have the most current version of this document.
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