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Technology and information management414026/02/2021 4:02:55 AM26/02/2021 4:02:55 AMand procedures about the effective management and security of information, and the use of ICT systems, assets All technology and information management policies and procedures 74200https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/categories/technology-and-information-management{4B339085-3509-41A6-B9AB-417EE061AD2E}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Customer complaints management procedure41486/02/2024 6:45:41 AM6/02/2024 6:45:41 AMto the department's Complaints and grievances management policy for additional information will be managed under the Information privacy and right to information procedure STS_ListItem_85087200https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{7A466734-2C94-4609-A5AE-3CA8DE9A2571}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Information asset and recordkeeping procedure356516/03/2022 1:28:55 AM16/03/2022 1:28:55 AMensuring information products bounds of approval granted by the information custodian ensures appropriate information management and recordkeeping processes and STS_ListItem_85061900https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{1EB01801-732D-4679-A687-69F01E9A50A7}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Enterprise risk management procedure395510/03/2022 1:43:17 AM10/03/2022 1:43:17 AMthe department’s approach to risk management ensure risk management is Refer to Enterprise Risk Management Framework; Information sheet 1 – Risk category descriptions STS_ListItem_850119400https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{0D29FC51-0467-4A4D-B590-0955D204DA15}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Enterprise Risk Management Framework1215811/11/2020 12:29:37 AM11/11/2020 12:29:37 AM • DoE Homepage for Enterprise Risk Management Framework • DoE Risk Management Policy • DoE Risk Management Procedure • DoE Risk Management – Supporting Materials STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx22453230https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{3A8880A5-3415-4567-AEBF-4092DF887221}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Chemical management procedure374929/03/2022 5:40:34 AM29/03/2022 5:40:34 AMand others are provided supervision, information and support to safely implement the department’s chemical management system STS_ListItem_850130600https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{9FA05DDF-5CCD-4997-AE35-11E0366D9E44}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Customer complaint management framework1222127/10/2023 4:04:35 AM27/10/2023 4:04:35 AMM o n i t o r i n Public Service Customer Complaint Management Framework and Guideline • Compliments and customer complaints website • Information for parents and carers factsheet STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx21913440https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{C7F0749F-3E5E-474D-A926-8157895731C6}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Policy and procedure management policy1272320/03/2024 2:42:06 AM20/03/2024 2:42:06 AMRegister at https://ppr.qed.qld.gov.au/pp/policy-and-procedure-management-policy to ensure Information management requirements are met . Records management STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx305410https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{793BD9C1-8D7C-4345-AB68-1720A9DFD4E6}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Child and Youth Risk Management Strategy1212811/01/2023 6:19:10 AM11/01/2023 6:19:10 AMTo help to identify potential risks of DoE employees only) provide extensive information to support staff in recruitment, selection, training and management of staff and volunteers STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx800860https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{C5C04646-F095-4A2F-B3E9-AE9D543A3D92}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Enterprise risk management policy39547/12/2021 4:09:38 AM7/12/2021 4:09:38 AMThe department applies the following principles to risk management For more information on the department’s risk environment see the Enterprise Risk Management Framework STS_ListItem_85066800https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{0393501B-A657-4CEC-9F43-F887F06B4F62}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846

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