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About the register

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The Policy and Procedure Register (PPR) is the Department of Education’s central directory for operational policies and procedures, and delegation and authorisation instruments. The PPR supports the department’s obligations under the Right to Information Act 2009 (Qld) by providing our staff and the community with access to information about how the department operates and delivers its services.

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Policy management framework

The Policy management framework and supporting policy and procedure guide how the department develops, reviews and manages policies and procedures.

Policies, procedures and supporting documents are key tools that guide our activities, help us manage risk and ensure we meet our legal obligations.

As mandatory instruments, policies and procedures must be followed. Supporting documents are supplementary resources that offer additional support and information.

Policies, procedures and supporting documents work together as part of a hierarchy. A policy provides the ‘why’, while procedures provides the ‘what, ‘when’ and ‘how’ information to explain who has responsibilities and how functions must be performed.

All documents in a hierarchy should be read together, along with any supporting documents, to obtain the full picture of an activity or initiative.

The framework and procedure also help policy and procedure authors to develop and maintain the policies and procedures they publish on the PPR. By following the development and improvement cycle, authors can ensure content is consistent, easy to understand, and kept up to date.

Departmental staff can find more guidance about policy and procedure development on the Policy and Procedure Register OnePortal page (DoE employees only).

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Policy management framework diagram

Diagram that depicts the relationship of policies, procedures and supporting information with Legislation, Standard, Directive, Government Policy:

  • Policy - Provides strategic direction by outlining the department's intent, mandatory actions and requirements for an activity or function
  • Procedure - Provides mandatory responsibilities and processes to implement a departmental activity or function
  • Supporting documents - Provides advice and tools to support compliance with policies and procedures



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Policy and procedure development and improvement cycle

Policy and procedure development and improvement cycle

Diagram depicting activities in the cycle

  1. Author - Creates or updates content, or reviews it for decommissioning
  2. Consult - Key stakehodlers (including the PPR team) provide feedback
  3. Approve - Approver reviews and approves content
  4. Implement - Content is published and communicated to key stakeholders
  5. Manage - Content is periodically reviewed and monitored
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