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Technology and information management

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Investment and innovation in technology and ICT solutions ensures schools and workplaces are smart, creative and connected. The management of information and records protects privacy and ensures legal and ethical obligations are met.

This category contains policies and procedures about the effective management and security of information, and the use of ICT systems, assets and devices.

All technology and information management policies and procedures

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Policy

Conducting surveys policy

This policy outlines the obligations of employees conducting surveys on behalf of the Department of Education (the department).

Version effective: 12 May 2021 https://ppr.qed.qld.gov.au/pp/conducting-surveys-policy
Procedure

Conducting surveys procedure

This procedure outlines the responsibilities and processes for conducting surveys and managing survey data on behalf of the Department of Education (the department).

Version effective: 12 May 2021 https://ppr.qed.qld.gov.au/pp/conducting-surveys-procedure
Procedure

Copyright and other intellectual property procedure

This procedure defines intellectual property and outlines the responsibilities of the Department of Education (department) employees and key processes in managing the creation, procurement and use of copyright and other intellectual property (IP).

Version effective: 24 November 2024 https://ppr.qed.qld.gov.au/pp/copyright-and-other-intellectual-property-procedure
Policy

ICT asset management policy

This policy provides the Department of Education’s approach to managing the defined lifecycle (plan, purchase, implement, utilise and enhance/retire) of the department’s enterprise and local information and communication technology (ICT) assets, (including software) and is supported by the ICT asset management procedure.

Version effective: 18 August 2024 https://ppr.qed.qld.gov.au/pp/ict-asset-management-policy
Procedure

ICT asset management procedure

This procedure outlines the responsibilities and process for the management of the Department of Education's (the department) Information and Communication Technology (ICT) assets.

Version effective: 27 November 2024 https://ppr.qed.qld.gov.au/pp/ict-asset-management-procedure
Procedure

Information asset and recordkeeping procedure

Provide the requirements for managing the department’s information throughout its lifecycle including data, information assets and records.Provide the requirements for recordkeeping practices within the department to meet legislative obligations.

Version effective: 30 January 2025 https://ppr.qed.qld.gov.au/pp/information-asset-and-recordkeeping-procedure
Policy

Information security policy

This policy supports the department’s approach to managing information security in accordance with the Queensland Government’s Information security policy (IS18:2018). This will enable the department to apply an Information Security Management System (ISMS) based on recommendations within ISO/IEC 27001 - Information technology – Security techniques – Information security management systems – Requirements (ISO 27001).

Version effective: 24 November 2024 https://ppr.qed.qld.gov.au/pp/information-security-policy
Procedure

Information security procedure

This procedure provides all ICT users with their obligations to protect the department’s information and data against loss or inappropriate release, and secure ICT assets, devices, services and business systems against unauthorised use, accidental modification and information security incidents.

Version effective: 17 March 2025 https://ppr.qed.qld.gov.au/pp/information-security-procedure
Procedure

Non-departmental ICT service providers procedure

To outline the requirements when evaluating and procuring non-departmental Information and Communication Technology (ICT) services.

Version effective: 17 December 2024 https://ppr.qed.qld.gov.au/pp/non-departmental-ict-service-providers-procedure
Procedure

Obtaining and managing student and individual consent procedure

To ensure schools, regional offices and Department of Education (department) divisions are aware of their responsibilities and the process to obtain and manage student and individual consent, for:

Version effective: 15 November 2023 https://ppr.qed.qld.gov.au/pp/obtaining-and-managing-student-and-individual-consent-procedure
Procedure

OneSchool access management and use procedure

This procedure outlines the responsibilities of departmental staff when using OneSchool and OneSchool Finance and the process for granting and managing the provision of user access to these systems.

Version effective: 19 December 2023 https://ppr.qed.qld.gov.au/pp/oneschool-access-management-and-use-procedure
Procedure

Social media for school and departmental promotion procedure

To ensure that all online communications made on behalf of the Department of Education (DoE) using social media are consistent and appropriate as well as compliant with applicable laws concerning privacy, copyright and consent.

Version effective: 07 October 2024 https://ppr.qed.qld.gov.au/pp/social-media-for-school-and-departmental-promotion-procedure
Procedure

Use of ICT systems procedure

This procedure outlines the responsibilities and processes for employees to protect, secure and support the department's information and communication technology (ICT) facilities, devices, services and systems. It also outlines expected behaviours and consequences when using these government resources.

Version effective: 18 December 2024 https://ppr.qed.qld.gov.au/pp/use-of-ict-systems-procedure
Procedure

Use of mobile devices procedure

This procedure sets the requirements for the Department of Education’s (department’s) use of mobile devices and personally-owned mobile devices.

Version effective: 24 November 2024 https://ppr.qed.qld.gov.au/pp/use-of-mobile-devices-procedure