Managing inappropriate and hostile conduct procedure
| 4.0
| The title and content of this procedure have been updated. Updates include clarification of responsibilities, guidance about human rights considerations and new or amended resources to better assist schools in implementing the procedure. For more information see the
Summary of changes
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Flexible work arrangements policy
| 2.0
| This policy has been updated to align with the Public Sector Commission’s Flex-connect framework. The updates provide examples and clarity for what is and what is not a flexible work arrangement. For more information see the
Summary of changes
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Flexible work arrangements procedure
| 2.0
| This procedure has been updated to align with the Public Sector Commission’s Flex-connect framework. The updates provide more detail and clarity for processes when making and responding to flexible working requests, as well as the ongoing management of flexible working arrangements. For more information see the
Summary of changes
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Distance education – Subclass 500 (schools) visa procedure
| 4.0
| This procedure has been updated to allow for two subjects, rather than one, to be taken by distance education. Updates also improve readability and clarify when actions may be delegated by a principal. For more information see the
Summary of changes
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DEi incident management procedure
| 2.0
| This procedure has been updated to ensure currency and improve readability. No changes have been made to responsibilities or the overall process. For more information see the
Summary of changes
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Student orientation – Subclass 500 (schools) visa procedure
| 3.0
| This procedure has been updated to ensure currency and improve readability. No changes have been made to responsibilities or the overall process. For more information see the
Summary of changes
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Enrolment – Subclass 500 (schools) visa procedure
| 3.0
| This procedure has been updated to clarify the role of school staff to monitor enrolment and homestay capacity; and to clarify the process to make changes after enrolment is approved. For more information see the
Summary of changes |
Student management – Subclass 500 (schools) visa procedure
| 2.0
| The title and content of this procedure have been updated. Updates include a process for non-payment of fees, removal of a show cause process, improved readability and better connections with other procedures. For more information see the
Summary of changes
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Transfer – Subclass 500 (schools) visa procedure
| 3.0
| This procedure has been updated to improve readability and remove the process for transferring to other DEi schools (relocated in the Student management procedure). For more information see the
Summary of changes
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Complaints and appeals – Subclass 500 (schools) visa procedure
| 4.0
| This procedure has been updated to more clearly show the relationship to the department’s customer complaints framework and include a new central office role to clarify the process. For more information see the
Summary of changes
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Attendance – Subclass 500 (schools) visa procedure
| 3.0
| This procedure has been updated to integrate the content of the Suspension of enrolment procedure to clarify the process of suspension for poor attendance; and remove the show cause process. This content better aligns with the
Commonwealth Education Services for Overseas Students Act 2000 requirements and other complaints processes. For more information see the
Summary of changes
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