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New and updated policies and procedures

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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The following table outlines policies and procedures that have been developed, updated or decommissioned in the last six months. Administrative updates such as hyperlink changes are not included.​

A version number ending in '0' means a full review has been do​ne and the content may have changed significantly. A version number ending in any other number signifies a minor change.


Title
Version effective
Version numberNotes

Managing inappropriate and hostile conduct procedure​
08/07/2024
​4.0
​The title and content of this procedure have been updated. Updates include clarification of responsibilities, guidance about human rights considerations and new or amended resources to better assist schools in implementing the procedure. For more information see the Summary of changes.
Flexible work arrangements policy​

08/07/2024
​2.0
​This policy has been updated to align with the Public Sector Commission’s Flex-connect framework. The updates provide examples and clarity for what is and what is not a flexible work arrangement. For more information see the Summary of changes​.
​Flexible work arrangements procedure

​08/07/2024
​2.0
​This procedure has been updated to align with the Public Sector Commission’s Flex-connect framework. The updates provide more detail and clarity for processes when making and responding to flexible working requests, as well as the ongoing management of flexible working arrangements. For more information see the Summary of changes.
Distance education – Subclass 500 (schools) visa procedure 

​08/07/2024
​4.0
​This procedure has been updated to allow for two subjects, rather than one, to be taken by distance education. Updates also improve readability and clarify when actions may be delegated by a principal. For more information see the Summary of changes​.
​DEi incident management procedure 

​08/07/2024
​2.0
​This procedure has been updated to ensure currency and improve readability. No changes have been made to responsibilities or the overall process. For more information see the Summary of changes.
Student orientation – Subclass 500 (schools) visa procedure 

​08/07/2024
​3.0
​This procedure has been updated to ensure currency and improve readability. No changes have been made to responsibilities or the overall process. For more information see the Summary of changes.
​Enrolment – Subclass 500 (schools) visa procedure 

​08/07/2024
3.0​​This procedure has been updated to clarify the role of school staff to monitor enrolment and homestay capacity; and to clarify the process to make changes after enrolment is approved. For more information see the Summary of changes.
Student management – Subclass 500 (schools) visa procedure 

​08/07/2024
​2.0
​The title and content of this procedure have been updated. Updates include a process for non-payment of fees, removal of a show cause process, improved readability and better connections with other procedures. For more information see the Summary of changes.
Transfer – Subclass 500 (schools) visa procedure​ 

​08/07/2024
​3.0
​This procedure has been updated to improve readability and remove the process for transferring to other DEi schools (relocated in the Student management procedure). For more information see the Summ​ary of changes​.
Complaints and appeals – Subclass 500 (schools) visa procedure 

​08/07/2024
​4.0
​This procedure has been updated to more clearly show the relationship to the department’s customer complaints framework and include a new central office role to clarify the process. For more information see the Summary of c​hanges.
Attendance – Subclass 500 (schools) visa procedure
​08/07/2024
​3.0
​This procedure has been updated to integrate the content of the Suspension of enrolment procedure to clarify the process of suspension for poor attendance; and remove the show cause process. This content better aligns with the Commonwealth Education Services for Overseas Students Act 2000 (Cth) requirements and other complaints processes. For more information see the Summary of changes.
​Course progress – Subclass 500 (schools) visa procedure
​08/07/2024​​
​3.0
​This procedure has been updated to improve readability and remove the show cause process to better align with the Commonwealth Education Services for Overseas Students Act 2000 (Cth) requirements and other complaints processes. For more information see the Summary of changes.
​Suspension of enrolment - Subclass 500 (schools) visa procedure
​-
​-
​This procedure was decommissioned as content was integrated into other procedures. Contact EQInternational@qed.qld.gov.au with further enquires. 
Roll marking procedure
​27/06/2024
​6.2
​Minor update ​to add ‘Relevant cultural events (e.g. NAIDOC)’ to Table 2 – Absence reason codes and unreasonable excuse.
​Information privacy breach and privacy complaints procedure​
​15/04/2024
​2.0
​​This new procedure incorporates information privacy requirements, breaches and complaints in a single procedure, and clarifies processes and requirements. This procedure replaces the Information privacy and right to information procedure. ​For more information see the Summary of changes.
​School-based apprenticeships and traineeships procedure

​15/04/2024
​6.0
This procedure has been updated to remove details that are the responsibility of other SAT stakeholders and not the responsibility of the principal. Updated process for travel and accommodation subsidies and tutorial and assistance funding. For more information see the Summary of changes.
​Social media policy

​15/04/2024
​2.0
This procedure was updated to provide clearer guidance to employees for using social media in a personal or work capacity on departmental devices, and strengthen focus on accountability, confidentiality, and safe and inclusive environments. ​For more information see the Summary of changes.
​Use of mobile devices procedure

​01/03/2024
​2.4
This procedure was updated to require all departmentally owned school and corporate mobile devices be enrolled in Intune or another school-owned Mobile Device Management platform. This was previously strongly recommended. For more information contact ICTPolicy@qed.qld.gov.au​.
​Leasing facilities for early years services procedure

​-
-​​This procedure was decomissioned on 08/02/2024. The Early Childhood Education and Care Assets Leasing Guidelines 2023 was emailed to all lessees. The 2024 revision will be uploaded to the Early Childhood website.
Making changes to school hours procedure
​22/01/2024
​1.0
​This procedure has been developed to streamline processes for changing school hours and to create consistency in relation to consultation, approval and implementation. For more information see the Summary of changes.
Preventing and responding to workplace sexual harassment policy and procedure​ ​
​22/01/2024
​1.0
The new standalone policy and procedure promote a positive culture of respect and inclusion so that all employees can be safe at work. For more information see the Summary of changes.
Preventing workplace bullying and unlawful discrimination policy​ 
​22/01/2024
​1.2
​This policy was updated to remove references to sexual harassment on the launch of the Preventing and responding to workplace sexual harassment policy. For more information see the Summary of changes.
​​Individual employee grievances procedure​ 

​22/01/2024
​4.3
​This procedure was updated in relation to requirements of the Preventing and responding to workplace sexual harassment policy and procedure. For more information see the Summary of changes​.​ 
Complaints and grievances management policy
​22/01/2024
​1.0
​This new policy provides an overarching picture of the department's complaints mangement processes, and replaces the Customer complaints management policy. For more information see the Summary of changes.
Customer complaints management procedure
​22/01/2024
3.0​​This procedure has been updated to align with whole of government requirements, including timeframe changes, and strengthen human rights information. For more information see the Summary of changes.
Customer complaints management – Internal review procedure

​22/01/2024
​2.0
​This procedure has been updated to align with whole of government requirements, including timeframe changes, and strengthen human rights information. For more information see the Summary of changes.
Managing unreasonable complainant conduct procedure
​22/01/2024
​2.0
​This procedure has been updated to allow broader application to different types of complaints, strengthen human rights information​, improve clarity about the termination process, and change the approver of a termination process for divisions. For more information see the Summary of changes
Individual employee grievances policy
​-
​-
​This policy was decommissioned on the 22/01/2024 as it was replaced by the Complaints and grievances management policy. The Individual employee grievances procedure is retained under the new policy.
Exemptions from compulsory schooling and compulsory participation procedure
​22/01/2024
​5.0
​This procedure has been updated to clarify aspects of exemptions, including decision-making and ending an exemption early if requested by a parent. For more information see the Summary of changes.
​Managing students' health support needs at school procedure
​22/01/2024
​2.5
​This procedure has been updated to reflect requirements for CPR training for staff undertaking student’s health support procedures. The Voluntary undertaking form has also been updated. For more information see the Summary of changes.
ICT asset management procedure
​22/01/2024
​2.0
​The ICT asset management procedure has been updated to combine roles, responsibilities and actions that are required across the department. The process stages have been condensed and streamlined and roles and responsibilities have been clarified. For more information see the Summary of changes.
Student use of mobile devices procedure

​08/01/2024
​1.0
​This new procedure outlines the responsibilities and processes for managing student use of mobile devices, in line with the new 'Away for the day' requirement for all Queensland state schools from Term 1, 2024. For more details see the Summary of changes​
OneSchool access management and use procedure​
​20/12/2023
​1.7
​The procedure content has been updated to reflect the introduction of a digital workflow for Central Office OneSchool user access level reviews, in alignment with the digital access level review workflows introduced earlier into schools and regions. For further details, please see the Summary of changes.
​​Official international travel for business and professional development procedure

​13/12/2023
​1.2
​Minor updates require the contact officer to provide the ‘GoSafe Target Market Determination’ document to travellers prior to purchasing travel insurance; and make explicit that an email address for each individual insured (or parent/guardian) is to be provided when purchasing insurance.
International school study tours procedure

​13/12/2023
​1.4
​Minor updates require the responsible officer to provide the ‘GoSafe Target Market Determination’ document to parents prior to purchasing travel insurance; and make explicit that an email address for each individual insured (or parent/guardian) is to be provided when purchasing insurance. 
​Criminal history check procedure​
​01/12/2023
​5.5
​Minor updates to consent forms to improve accessibility and align with changes to New Zealand legislation.​​







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