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Early childhood education and care complaints management policy1220719/01/2024 5:42:06 AM19/01/2024 5:42:06 AMPage 1 of 7 Uncontrolled copy. Refer to the Department of Education Policy and Procedure about a departmental service or action, or departmental staff under section 219A of STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx226250https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{6B249442-6654-47C7-916A-AD3EAC5E4250}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Early childhood education and care complaints management policy394621/01/2024 6:30:48 PM21/01/2024 6:30:48 PMVersion number 1.1 | Version effective 22 January 2024 The purpose of this policy is or action, or departmental staff under section 219A of the Public Sector Act 2022 (Qld STS_ListItem_8506600https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{F13F6BA7-071A-40D6-8541-204FE0B94C01}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Legislative obligations schedule122983/12/2021 6:12:16 AM3/12/2021 6:12:16 AM Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at http://ppr.qed.qld.gov.au/pp/legislative-compliance-policy to ensure you have the most STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx486710https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{D9FC19FA-D7A5-41BA-B0C2-E04037FC3D0E}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Customer complaints management - Internal review procedure1222325/01/2024 2:43:31 AM25/01/2024 2:43:31 AMPage 1 of 10 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at This procedure outlines the responsibilities and processes for internally STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx7801310https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{F71C9EC8-1ED2-4263-BC84-62F7F1E259F9}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Customer complaints: Request an internal review1219525/01/2024 2:11:00 AM25/01/2024 2:11:00 AMPrivacy statement The Department of Education (the department) is collecting your personal information for the purposes of managing your complaint If you are dissatisfied with the STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx66265How do I request an internal review?;Request for an internal review form14804C17;63186B760https://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{E59024B4-0425-49A5-90F3-011DEAEC7B08}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852
Customer complaints management – Internal review information sheet122226/11/2023 1:18:00 AM6/11/2023 1:18:00 AMThis document is provided as a supporting resource to the Customer complaints management – Internal review procedure An internal review is a process a complainant can request which STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx24434What is an internal review?;How to request an internal review;Who conducts an internal review?;How is an internal review conducted?;What if you are still dissatisfied after an internal review?543ACD5A;07C7290C;6D32A0E3;59A24A85;11167AFC0https://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{085A2D14-69B7-4875-A1F6-51B50B20957C}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852

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