| Technology and information management | 1055 | | | 26/02/2021 4:02:55 AM | 26/02/2021 4:02:55 AM | and procedures about the effective management and security of information, and the use of ICT systems, assets All technology and information management policies and procedures | | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/categories/technology-and-information-management | {4B339085-3509-41A6-B9AB-417EE061AD2E} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Information management, privacy and security policy | 1301 | | | 2/04/2026 5:05:14 AM | 2/04/2026 5:05:14 AM | Strong governance arrangements support risk management activities for the department's information management and security The department's approach to information management aligns | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {B5127CA7-82D5-495B-B3A6-CC5A5BEB827C} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaints management procedure | 927 | | | 29/05/2026 6:30:09 AM | 29/05/2026 6:30:09 AM | to the department's Complaints and grievances management policy for additional information ensure information about how to make a customer complaint and how a complaint will be | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {7A466734-2C94-4609-A5AE-3CA8DE9A2571} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaints management – Internal review procedure | 926 | | | 29/05/2026 6:30:21 AM | 29/05/2026 6:30:21 AM | establishes if the customer complaint management process for the original complaint was respond to any requests for further information, or to confirm information provided by phone | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {6E05E67C-3B05-4401-AA3D-D31ED61645BA} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Complaints and grievances management policy | 993 | | | 29/05/2026 6:30:22 AM | 29/05/2026 6:30:22 AM | fairness are embedded in complaint management activities and the department will take all Chapter 5 of the Information Privacy Act 2009 (Qld) allows a person to make a privacy | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {CE424AA2-DF3A-4782-939C-4CAD60741003} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Asbestos management procedure | 974 | | | 9/06/2026 1:36:59 AM | 9/06/2026 1:36:59 AM | establishment of a site-specific asbestos management plan, management of in-situ asbestos, management of works on asbestos facilities, asbestos The procedure identifies a range of | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {B03E8828-E380-486C-B254-572DC01B7F78} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Enterprise risk management procedure | 855 | | | 25/07/2025 6:02:36 AM | 25/07/2025 6:02:36 AM | Risk management refers to all of the actions taken to direct and control risk to achieve risks, monitor and maintain and update information in risk registers and action plans | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {0D29FC51-0467-4A4D-B590-0955D204DA15} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Enterprise risk management policy | 854 | | | 25/07/2025 6:02:34 AM | 25/07/2025 6:02:34 AM | policy, the Enterprise risk management procedure, processes, and supporting information, and is represented through the Enterprise risk management framework | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {0393501B-A657-4CEC-9F43-F887F06B4F62} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Student management - subclass 500 (schools) visa procedure | 949 | | | 24/04/2026 4:41:19 AM | 24/04/2026 4:41:19 AM | in accordance with the Welfare management procedure and Homestay provider management procedure accurate records to support the management of overseas student enrolments, including | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {8153B1C5-AAB4-400E-9E7C-A4277C3D723F} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Asbestos management and WAAP records retention schedule | 6134 | | | 27/03/2026 12:25:18 AM | 27/03/2026 12:25:18 AM | the Executive Director or above in consultation with the Director, Information Management Facility records management system or local project management record management system | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {56420628-9B0A-4A91-96B6-B56AF4756BA8} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |