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Customer complaint management framework1222127/10/2023 4:04:35 AM27/10/2023 4:04:35 AMCustomer complaints can be made by : • telephone • email • in person • Smart Service Queensland • QGov website • departmental social media • letter Accessibility and transparency STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx13443810https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{C7F0749F-3E5E-474D-A926-8157895731C6}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Asbestos Management Plan for Department of Education Facilities 20231184227/09/2023 2:02:14 AM27/09/2023 2:02:14 AMRefer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/asbestos-management-procedure to ensure you have the most current version of STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx3842020https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{C80829EE-0930-4E70-88C2-0628EEF187ED}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Use of ICT systems procedure1279315/01/2024 4:02:11 AM15/01/2024 4:02:11 AMPage 1 of 16 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/use-of-ict-systems-procedure to ensure you have STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx648620https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{1F28E153-ECDD-427D-8EAA-0B1315E086D6}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Early childhood education and care complaints management policy1220719/01/2024 5:42:06 AM19/01/2024 5:42:06 AMPage 1 of 7 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at The purpose of this policy is to set out the Department of Accessibility and STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx16260https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{6B249442-6654-47C7-916A-AD3EAC5E4250}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Management and completion of mandatory all-staff training program procedure1241516/03/2022 4:52:07 AM16/03/2022 4:52:07 AMPage 1 of 8 Uncontrolled copy. Refer to the Department of Education Policy and Procedure are available to complete the program, depending on the situation and accessibility STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx651940https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{5F8D602E-6803-43F4-BC19-5FF5D9180832}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Teacher housing policy1269926/07/2023 6:52:07 AM26/07/2023 6:52:07 AMPage 1 of 8 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/teacher-housing-policy to ensure Accessibility STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx978820https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{B264A52D-E51E-4AD1-BA4E-2F95584B3B86}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
School transport assistance program for students with disability procedure1257027/10/2022 5:42:07 AM27/10/2022 5:42:07 AMPage 1 of 9 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at This procedure sets out the processes involved in assessing eligibility, as STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx575770https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{A470042F-A2B2-4BC9-806C-EC8D120085AE}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Senior education and training (SET) planning procedure1276510/12/2021 2:22:08 AM10/12/2021 2:22:08 AMPage 1 of 8 Uncontrolled copy. Refer to the Department of Education Policy and Procedure of parents and students when developing information to ensure accessibility and engagement STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx265630https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{7A087A4F-289C-44E4-A9A6-DB7B32D71A1D}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Information asset and recordkeeping procedure1248016/03/2022 12:42:06 AM16/03/2022 12:42:06 AMPage 1 of 8 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/information-asset-and-recordkeeping-procedure to STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx591860https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{D84CFE94-23F1-46CB-B9B8-69A01540D48C}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Preventing and responding to workplace sexual harassment policy5571319/01/2024 5:12:23 AM19/01/2024 5:12:23 AMPage 1 of 7 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at The department considers ways to support accessibility and inclusion for STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx106420https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{349AC4EF-5107-4168-A7B9-1949757CB742}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848

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