| Customer complaint management framework | 15075 | | | 27/10/2023 4:04:35 AM | 27/10/2023 4:04:35 AM | Customer complaints can be made by : • telephone • email • in person • Smart Service Queensland • QGov website • departmental social media • letter Accessibility and transparency | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 7800 | 398 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {C7F0749F-3E5E-474D-A926-8157895731C6} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| School fees matrix | 40832 | | | 17/09/2024 2:31:17 AM | 17/09/2024 2:31:17 AM | Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/user-charging-procedure to ensure you have the most current version of this | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 3297 | 134 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {F7F82ECA-CB2E-41C9-8E28-8795BB01C2EF} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Teacher housing policy | 15801 | | | 26/07/2023 6:52:07 AM | 26/07/2023 6:52:07 AM | Page 1 of 8 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/teacher-housing-policy to ensure Accessibility | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 3314 | 105 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {B264A52D-E51E-4AD1-BA4E-2F95584B3B86} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Management and completion of mandatory all-staff training program procedure | 15372 | | | 21/11/2024 5:02:07 AM | 21/11/2024 5:02:07 AM | Page 1 of 8 Uncontrolled copy. Refer to the Department of Education Policy and Procedure are available to complete the program, depending on the situation and accessibility | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1758 | 74 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {5F8D602E-6803-43F4-BC19-5FF5D9180832} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Purchasing and procurement procedure | 15602 | | | 24/01/2023 8:02:14 PM | 24/01/2023 8:02:14 PM | Page 1 of 17 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/purchasing-and-procurement-procedure to ensure | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 5166 | 156 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {4F6F89EC-1DB8-4E0B-9880-7624906B0629} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Use of ICT systems procedure | 15882 | | | 19/12/2024 6:12:06 AM | 19/12/2024 6:12:06 AM | Page 1 of 15 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/use-of-ict-systems-procedure to ensure you have | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1950 | 38 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {1F28E153-ECDD-427D-8EAA-0B1315E086D6} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| School-based apprenticeships and traineeships procedure | 15564 | | | 25/09/2024 12:52:08 AM | 25/09/2024 12:52:08 AM | Page 1 of 13 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at SATs provide students in Years 10, 11 and 12 with employment-based training | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1141 | 33 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {BE1E574F-7936-4CDD-9A25-AE4A79DB0F52} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Managing manual tasks procedure | 15718 | | | 11/01/2022 4:52:06 AM | 11/01/2022 4:52:06 AM | Page 1 of 9 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register Ensure the maintenance and accessibility of records related to the identification | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1871 | 44 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {DD165DDF-4676-4A1C-B017-1D1FF40456D2} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Temporary closure and re-opening of state schools procedure | 41308 | | | 26/09/2024 10:42:05 PM | 26/09/2024 10:42:05 PM | Page 1 of 7 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at To provide direction to principals about temporarily closing and reopening | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 137 | 14 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {66D34382-1058-4B57-A8B0-F9AD14A98ACA} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Information asset and recordkeeping procedure | 15438 | | | 28/11/2024 5:52:06 AM | 28/11/2024 5:52:06 AM | Page 1 of 9 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/information-asset-and-recordkeeping-procedure to | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 2429 | 60 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {D84CFE94-23F1-46CB-B9B8-69A01540D48C} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |