| Complaints involving the ‘public official’ (Director-General) procedure | 45244 | | | 2/03/2023 6:14:54 AM | 2/03/2023 6:14:54 AM | behaviours including those related to potential fraudulent or corrupt conduct that may reasonably be considered as involving corrupt conduct on the part of the Director-General | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {FE3E1FF6-DF79-47A9-ACF7-6CF07D0CD989} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 604;16 | 604 |
| Complaints involving the ‘public official’ (Director-General) procedure | 12206 | | | 2/03/2023 6:02:08 AM | 2/03/2023 6:02:08 AM | the CCC of any complaint alleging corrupt conduct that involves, or may involve the of promoting the public confidence in the way suspected corrupt conduct in the department | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {A86B3F28-185B-4554-8C33-638B63FC138D} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 606;15 | 606 |
| Excluded complaints factsheet | 12665 | | | 8/02/2021 4:48:32 AM | 8/02/2021 4:48:32 AM | Corrupt conduct (Crime and Corruption Act 2001 IER) manage complaints about misconduct and corrupt conduct by all employees of the department | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {09B0E176-1CC8-4F50-AB2B-EDDBA892E3F4} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 606;15 | 606 |
| Individual employee grievances policy | 45127 | | | 28/04/2022 2:23:04 AM | 28/04/2022 2:23:04 AM | by, is unfair and unreasonable
the conduct or behaviour of an employee, agent or of particular types of complaints (e.g. corrupt conduct under the Crime and Corruption Act | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {C8904ABF-8FE9-42F9-B280-8AD52DA29383} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 604;16 | 604 |
| Individual employee grievances policy | 12464 | | | 5/04/2022 1:42:39 AM | 5/04/2022 1:42:39 AM | the conduct or behaviour of an employee is a breach of the Code of Conduct particular types of complaints (e.g. corrupt conduct under the Crime and Corruption Act | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {4F9E0599-C8AF-4DD2-AB26-312B4D776925} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 606;15 | 606 |
| Corporate card procedure | 45897 | | | 15/12/2021 3:37:17 AM | 15/12/2021 3:37:17 AM | investigation process
report all suspected corrupt conduct, criminal conduct and other matters to the appropriate | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {BB6C13D7-EC7A-40DD-9177-F0AD24DE0BD0} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 604;16 | 604 |
| Customer complaints management policy | 45179 | | | 8/04/2022 5:27:49 AM | 8/04/2022 5:27:49 AM | Internal review procedure
Managing unreasonable complainant conduct procedure and Public Service Commission Directives)
corrupt conduct (Crime and Corruption Act 2001 | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {CE424AA2-DF3A-4782-939C-4CAD60741003} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 604;16 | 604 |
| Individual employee grievances procedure | 45128 | | | 28/04/2022 2:21:16 AM | 28/04/2022 2:21:16 AM | of particular types of complaints (e.g. corrupt conduct under the Crime and Corruption Act create a safe environment to conduct courageous and supportive conversations
respond to | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {F7D2D4FC-6DC7-4718-B5A1-9FB87BD2CB50} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 604;16 | 604 |
| Customer complaints management policy | 12410 | | | 3/12/2021 3:52:09 AM | 3/12/2021 3:52:09 AM | Managing unreasonable complainant conduct procedure ’s conduct is unreasonable, the department may implement strategies to manage the conduct so the customer complaint can be | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {32E2DDE6-D987-49D7-85FC-2AEE4BED9A83} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 606;15 | 606 |
| Individual employee grievances procedure | 12465 | | | 4/01/2022 2:42:06 AM | 4/01/2022 2:42:06 AM | the conduct or behaviour of an employee is a breach of the Code of Conduct particular types of complaints (e.g. corrupt conduct under the Crime and Corruption Act | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {28A703F5-95BA-4351-9D69-8D18CC6CC2E5} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 606;15 | 606 |