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Complaints and grievances management policy1524211/07/2025 12:22:34 AM11/07/2025 12:22:34 AMPage 1 of 11 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/complaints-and-grievances-management-policy to STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx2286480https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{32E2DDE6-D987-49D7-85FC-2AEE4BED9A83}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Reporting fraud and corruption procedure1555311/07/2025 6:42:05 AM11/07/2025 6:42:05 AMPage 1 of 8 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at Code of Conduct and the Standard the Queensland Crime and Corruption Commission STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx95730https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{17E06038-7B97-494D-992E-7CCF69B52832}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Upcoming - Reporting fraud and corruption procedure v2.55332921/05/2025 2:34:51 AM21/05/2025 2:34:51 AMboth human rights and the rights of victims of violent crime are considered throughout added, including a new Victims of Crime Complaints Guideline to provide further guidance STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx3960https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{05EAAF19-1187-48BB-987D-EF7A56D25C93}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Reporting fraud and corruption procedure881313/07/2025 5:30:50 PM13/07/2025 5:30:50 PMVersion number 2.5 | Version effective 14 July 2025 head of Internal Audit the Queensland Crime and Corruption Commission the department’s STS_ListItem_8500https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{EC6F6A2B-B1FC-42B1-99CA-7E9BDF2E8D45}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Complaints involving the ‘public official’ (Director-General) procedure1524311/07/2025 12:22:46 AM11/07/2025 12:22:46 AMother than the Director-General to notify the Crime and Corruption Commission (CCC) of the employee complaints devolved by the Crime and Corruption Commission (CCC) (the Framework STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx504120https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{A86B3F28-185B-4554-8C33-638B63FC138D}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Information privacy breach and privacy complaints procedure1529611/07/2025 6:02:12 AM11/07/2025 6:02:12 AMPage 1 of 12 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at This procedure outlines the process the Department of Education (the STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx1065280https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{2AADC361-62E3-4AA0-8130-DE99EAFBFBA1}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Customer complaints management procedure1498511/07/2025 12:22:06 AM11/07/2025 12:22:06 AMPage 1 of 13 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/customer-complaints-management-procedure to STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx5729870https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{CE8E3EB4-5FC0-45C9-BEE4-7C11856F668C}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Equipment management for business units procedure150876/04/2022 12:12:28 AM6/04/2022 12:12:28 AMPage 1 of 5 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at Department-wide, with the exception of state schools is used as a reference by STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx385120https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{6C3E40E5-0E2B-4A8B-9A0D-E3CF7D069142}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Administrative access to information procedure1521114/07/2025 5:52:05 AM14/07/2025 5:52:05 AMPage 1 of 12 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/<insert-procedure-title> to ensure you have the STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx65650https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{9CB4F88E-E7F6-4DFD-B83B-358B369BB128}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Equipment management for schools procedure150888/04/2022 12:52:05 AM8/04/2022 12:52:05 AMPage 1 of 6 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/equipment-management-for-schools-procedure to STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx1357160https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{321A8620-9F57-4E13-BA37-F69C7EB08670}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848

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