| Complaints and grievances management policy | 15242 | | | 11/07/2025 12:22:34 AM | 11/07/2025 12:22:34 AM | Page 1 of 11 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/complaints-and-grievances-management-policy to | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 2286 | 48 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {32E2DDE6-D987-49D7-85FC-2AEE4BED9A83} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Reporting fraud and corruption procedure | 15553 | | | 11/07/2025 6:42:05 AM | 11/07/2025 6:42:05 AM | Page 1 of 8 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at Code of Conduct and the Standard the Queensland Crime and Corruption Commission | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 957 | 3 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {17E06038-7B97-494D-992E-7CCF69B52832} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Upcoming - Reporting fraud and corruption procedure v2.5 | 53329 | | | 21/05/2025 2:34:51 AM | 21/05/2025 2:34:51 AM | both human rights and the rights of victims of violent crime are considered throughout added, including a new Victims of Crime Complaints Guideline to provide further guidance | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 39 | 6 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {05EAAF19-1187-48BB-987D-EF7A56D25C93} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Reporting fraud and corruption procedure | 8813 | | | 13/07/2025 5:30:50 PM | 13/07/2025 5:30:50 PM | Version number
2.5 | Version effective 14 July 2025 head of Internal Audit
the Queensland Crime and Corruption Commission
the department’s | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {EC6F6A2B-B1FC-42B1-99CA-7E9BDF2E8D45} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Complaints involving the ‘public official’ (Director-General) procedure | 15243 | | | 11/07/2025 12:22:46 AM | 11/07/2025 12:22:46 AM | other than the Director-General to notify the Crime and Corruption Commission (CCC) of the employee complaints devolved by the Crime and Corruption Commission (CCC) (the Framework | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 504 | 12 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {A86B3F28-185B-4554-8C33-638B63FC138D} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Information privacy breach and privacy complaints procedure | 15296 | | | 11/07/2025 6:02:12 AM | 11/07/2025 6:02:12 AM | Page 1 of 12 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at This procedure outlines the process the Department of Education (the | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1065 | 28 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {2AADC361-62E3-4AA0-8130-DE99EAFBFBA1} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Customer complaints management procedure | 14985 | | | 11/07/2025 12:22:06 AM | 11/07/2025 12:22:06 AM | Page 1 of 13 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/customer-complaints-management-procedure to | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 5729 | 87 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {CE8E3EB4-5FC0-45C9-BEE4-7C11856F668C} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Equipment management for business units procedure | 15087 | | | 6/04/2022 12:12:28 AM | 6/04/2022 12:12:28 AM | Page 1 of 5 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at Department-wide, with the exception of state schools is used as a reference by | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 385 | 12 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {6C3E40E5-0E2B-4A8B-9A0D-E3CF7D069142} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Administrative access to information procedure | 15211 | | | 14/07/2025 5:52:05 AM | 14/07/2025 5:52:05 AM | Page 1 of 12 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/<insert-procedure-title> to ensure you have the | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 65 | 65 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {9CB4F88E-E7F6-4DFD-B83B-358B369BB128} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Equipment management for schools procedure | 15088 | | | 8/04/2022 12:52:05 AM | 8/04/2022 12:52:05 AM | Page 1 of 6 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/equipment-management-for-schools-procedure to | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1357 | 16 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {321A8620-9F57-4E13-BA37-F69C7EB08670} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |