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Customer complaints management procedure577017/06/2026 7:22:22 AM17/06/2026 7:22:22 AM rights complaints and Charter of Victims' Rights complaints, if also a customer complaint consider if the Charter of Victims' Rights is engaged when responding to a customer STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx75901040https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{CE8E3EB4-5FC0-45C9-BEE4-7C11856F668C}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Revenue policy100430/04/2026 3:17:16 AM30/04/2026 3:17:16 AMWhere the contributor has a right to receive benefits directly and of approximately equal to the value of the contribution STS_ListItem_8500https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{1ED042BA-4D05-4726-91D6-8CDF7F5C648E}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Student dress code procedure676516/02/2022 5:42:07 AM16/02/2022 5:42:07 AMis flexible and allows the right of choice (including choice of shorts and pants) for all is practical and provides all students with equal access to the full range of school STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx11582790https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{FBFD2246-4BFA-444C-8D29-61FFC74DE037}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Early childhood grants management policy84420/06/2025 4:40:45 AM20/06/2025 4:40:45 AMto managing grants in a manner that complies with the Human Rights Act 2019 (Qld which may not directly give approximately equal value in return to EC a transfer where STS_ListItem_8500https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{09D44C55-026E-4F59-8465-0BC114A72E58}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Customer complaints management - Internal review procedure586527/07/2026 5:12:05 AM27/07/2026 5:12:05 AMPage 1 of 11 Uncontrolled copy. Refer , including whether any human rights are impacted by the review and whether human rights were adequately considered during the management of STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx3868570https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{F71C9EC8-1ED2-4263-BC84-62F7F1E259F9}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Managing inappropriate and hostile conduct procedure666215/07/2026 5:32:09 AM15/07/2026 5:32:09 AMfactors and be reasonably satisfied it is necessary and compatible with human rights ensure decision-making is compatible with the Human Rights Act 2019 (Qld STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx27611270https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{4DAE3A75-3D97-40CE-980D-41479ED50BC5}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Workplace rehabilitation procedure700125/08/2026 10:12:12 PM25/08/2026 10:12:12 PMConsider human rights when assisting employees to return to work following either a injury or illness and make decisions compatible with the Human Rights Act 2019 (Qld STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx55381900https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{80763A42-654D-4B2D-9CB2-7AD28298CE3E}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Student Resource Scheme (SRS) procedure67369/09/2025 6:02:10 AM9/09/2025 6:02:10 AMMust consider human rights when setting and charging fees for student resources and ensure decisions are compatible with the Human Rights Act 2019 (Qld).Page 2 of 12 STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx5341990https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{E4EFF38E-DB1F-4CC4-AF51-991B76860B83}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Flexible work arrangements policy608025/06/2024 5:32:08 AM25/06/2024 5:32:08 AMPage 1 of 6 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at All employees have the right to request a flexible work arrangement under the STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx4606920https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{DA933693-4280-43BE-9AEC-985E0D45CE4F}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Textbook and Resource Allowance (TRA) procedure68009/09/2025 1:42:06 AM9/09/2025 1:42:06 AMand accessibility, ensuring it is delivered in a manner compatible with human rights Ensure that the TRA income equals the TRA expenditure area/s of the budget STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx4853880https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{0B5F148C-79F0-4A2C-BD8B-4B0363AB7E63}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848

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