| Guide: Customer complaints management and human rights | 13735 | | | 19/01/2024 3:50:00 AM | 19/01/2024 3:50:00 AM | Part 2 of the Act contains 23 human rights a complaint may engage one, or many human rights, the complaints officer should consider each human right and decide if it has, or has not | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 3180 | 107 | Overview;Human rights complaints;Customer complaints and human rights complaints;Considerations: Assessing human rights complaints | 0827E050;32D9F924;4F3E67F0;68923E93 | | | | 0 | https://ppr.qed.qld.gov.au | docx | False | | docx | | https://ppr.qed.qld.gov.au | {11572B34-AF20-4B3B-9C78-4DBE6AC3D231} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js | 852;1 | 852 |
| Human rights impact assessment decision making exemplar | 13919 | | | 31/08/2023 3:57:00 AM | 31/08/2023 3:57:00 AM | determine if your decision is compatible with human rights under the Human Rights Act 2019 decisions in a way that is consistent with human rights law (compatible with human rights | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1276 | 58 | Human rights impact assessment: decision-making | 76E4458C | | | | 0 | https://ppr.qed.qld.gov.au | docx | False | | docx | | https://ppr.qed.qld.gov.au | {F4730F6A-0FD0-489C-AB7A-602FB005B039} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js | 852;1 | 852 |
| Flexible arrangements – Human Rights impact assessment exemplar | 13776 | | | 17/05/2023 5:40:00 AM | 17/05/2023 5:40:00 AM | determine if your decision is compatible with human rights under the Human Rights Act 2019 <Insert any other human right that is engaged, otherwise delete row | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 396 | 14 | Exemplar - Human rights impact assessment: flexible arrangements for state school students | 616831B7 | | | | 0 | https://ppr.qed.qld.gov.au | docx | False | | docx | | https://ppr.qed.qld.gov.au | {F7E5FEAE-7B1B-455E-8A2D-491FBAF3F369} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js | 852;1 | 852 |
| Allocation of state education procedure | 6972 | | | 9/04/2025 12:45:39 AM | 9/04/2025 12:45:39 AM | if a submission has been made
Consider human rights when reviewing decisions by the regional Are any human rights engaged or impacted by the calculation of remaining allocation of | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {557F7AD0-7F47-42D3-A60D-FB3EAA978BB1} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Human rights impact assessment exemplar | 13920 | | | 7/11/2022 11:59:00 PM | 7/11/2022 11:59:00 PM | This document records how human rights were considered in the process to determine if the decision is compatible with human rights under the Human Rights Act 2019, and the outcome | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 545 | 18 | Human rights impact assessment | 4D4F4B11 | | | | 0 | https://ppr.qed.qld.gov.au | docx | False | | docx | | https://ppr.qed.qld.gov.au | {DE15E755-6487-4511-BC3A-8C54EA4C8892} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js | 852;1 | 852 |
| Human rights impact assessment: Exemptions from compulsory schooling and compulsory participation | 13921 | | | 14/01/2024 11:02:00 PM | 14/01/2024 11:02:00 PM | determine if your decision is compatible with human rights under the Human Rights Act 2019 Are human rights engaged by the decision S.36 Right to education | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1074 | 31 | Human rights impact assessment: exemptions from compulsory schooling and compulsory participation | 76E4458C | | | | 0 | https://ppr.qed.qld.gov.au | docx | False | | docx | | https://ppr.qed.qld.gov.au | {6BD9A62E-F8FA-4085-A06B-7F7FCD0622CB} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js | 852;1 | 852 |
| Complaints and grievances management policy | 6854 | | | 13/07/2025 8:12:26 PM | 13/07/2025 8:12:26 PM | What this means for the department department manages customer complaints (including human rights and Victims' Charter Rights impacts) using the Customer complaints management | STS_ListItem_850 | | | | 8808 | 538 | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {CE424AA2-DF3A-4782-939C-4CAD60741003} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Temporary closure and re-opening of state schools procedure | 6674 | | | 3/03/2025 7:15:17 AM | 3/03/2025 7:15:17 AM | consider human rights, and as soon as practicable document their assessment of whether the closure engages or limits any human rights by examining the following questions | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {9A045FCC-0E85-4113-A925-49E32A65E931} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Cancellation of enrolment procedure | 6843 | | | 14/01/2022 2:31:29 AM | 14/01/2022 2:31:29 AM | practicable
undertake an assessment of the human rights under the Human Rights Act 2019 (Qld) that may be impacted by the | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {03068915-CD84-4B7E-8C77-00F5E5D33581} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| User charging procedure | 7014 | | | 22/09/2025 12:05:44 AM | 22/09/2025 12:05:44 AM | Consider human rights impacts and ensure decisions relating to fees and charges are compatible with the Human Rights Act 2019 (Qld | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {6DE78E40-F50F-4939-8927-E941DDEC85BA} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |