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Guide: Customer complaints management and human rights1232619/01/2024 3:50:00 AM19/01/2024 3:50:00 AMPart 2 of the Act contains 23 human rights a complaint may engage one, or many human rights, the complaints officer should consider each human right and decide if it has, or has not STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx70052Overview;Human rights complaints;Customer complaints and human rights complaints;Considerations: Assessing human rights complaints0827E050;32D9F924;4F3E67F0;68923E930https://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{11572B34-AF20-4B3B-9C78-4DBE6AC3D231}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852
Human rights impact assessment decision making exemplar5079031/08/2023 3:57:00 AM31/08/2023 3:57:00 AMdetermine if your decision is compatible with human rights under the Human Rights Act 2019 decisions in a way that is consistent with human rights law (compatible with human rights STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx23036Human rights impact assessment: decision-making76E4458C0https://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{F4730F6A-0FD0-489C-AB7A-602FB005B039}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852
Cancellation of enrolment procedure374314/01/2022 2:31:29 AM14/01/2022 2:31:29 AMpracticable undertake an assessment of the human rights under the Human Rights Act 2019 (Qld) that may be impacted by the STS_ListItem_85048700https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{03068915-CD84-4B7E-8C77-00F5E5D33581}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Cancellation of enrolment procedure1201714/01/2022 1:22:10 AM14/01/2022 1:22:10 AMundertake an assessment of the human rights whether the limit placed on those human rights is reasonable and justified. The human rights assessment must be documented STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx825600https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{ACF0F09F-D9D2-4241-A1E8-18E5805ACE86}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Principal guidelines – Student discipline1244523/02/2024 4:49:48 AM23/02/2024 4:49:48 AMRefer to the Department of Education Policy and Procedure Register at 14 Human rights complaints 16 Find the right service 25 Recording your consideration of human rights STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx53325180https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{C112CD4D-56AA-41C7-95B4-569A329D680E}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Flexible arrangements – Human Rights impact assessment exemplar1225417/05/2023 5:40:00 AM17/05/2023 5:40:00 AMdetermine if your decision is compatible with human rights under the Human Rights Act 2019 <Insert any other human right that is engaged, otherwise delete row STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx7313Exemplar - Human rights impact assessment: flexible arrangements for state school students616831B70https://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{F7E5FEAE-7B1B-455E-8A2D-491FBAF3F369}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852
Individual employee grievances procedure1247622/01/2024 3:12:09 AM22/01/2024 3:12:09 AMan act or decision is not compatible with human rights or a decision failed to give proper relevant human right under the Human Rights Act 2019 (Qld) (HR Act STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx21302350https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{28A703F5-95BA-4351-9D69-8D18CC6CC2E5}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Preventing and responding to workplace sexual harassment policy5571119/01/2024 5:52:02 AM19/01/2024 5:52:02 AMregarding sexual harassment comply with human rights obligations, and consider the cultural rights of Aboriginal peoples and Torres Strait STS_ListItem_8500https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{D9B051F9-3D45-41CE-A5BE-0C4DA62B0272}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Refusal to enrol - Risk to safety or wellbeing procedure1274110/11/2023 4:22:10 AM10/11/2023 4:22:10 AMrisk, undertake an assessment of the human rights under the Human Rights Act 2019 (Qld) that may be limited by the STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx480180https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{CC42CE0A-9C07-4302-AF15-E6D0A9B1799A}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Human rights impact assessment exemplar123337/11/2022 11:59:00 PM7/11/2022 11:59:00 PMThis document records how human rights were considered in the process to determine if the decision is compatible with human rights under the Human Rights Act 2019, and the outcome STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx928Human rights impact assessment4D4F4B110https://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{DE15E755-6487-4511-BC3A-8C54EA4C8892}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852

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