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Guide: Customer complaints management and human rights1528019/01/2024 3:50:00 AM19/01/2024 3:50:00 AMPart 2 of the Act contains 23 human rights a complaint may engage one, or many human rights, the complaints officer should consider each human right and decide if it has, or has not STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx117157Overview;Human rights complaints;Customer complaints and human rights complaints;Considerations: Assessing human rights complaints0827E050;32D9F924;4F3E67F0;68923E930https://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{11572B34-AF20-4B3B-9C78-4DBE6AC3D231}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852
Cancellation of enrolment procedure891814/01/2022 2:31:29 AM14/01/2022 2:31:29 AMpracticable undertake an assessment of the human rights under the Human Rights Act 2019 (Qld) that may be impacted by the STS_ListItem_85049500https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{03068915-CD84-4B7E-8C77-00F5E5D33581}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Human rights impact assessment decision making exemplar1528731/08/2023 3:57:00 AM31/08/2023 3:57:00 AMdetermine if your decision is compatible with human rights under the Human Rights Act 2019 decisions in a way that is consistent with human rights law (compatible with human rights STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx41622Human rights impact assessment: decision-making76E4458C0https://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{F4730F6A-0FD0-489C-AB7A-602FB005B039}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852
Principal guidelines – Student discipline1559623/02/2024 4:49:48 AM23/02/2024 4:49:48 AMRefer to the Department of Education Policy and Procedure Register at 14 Human rights complaints 16 Find the right service 25 Recording your consideration of human rights STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx90685410https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{C112CD4D-56AA-41C7-95B4-569A329D680E}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Flexible arrangements – Human Rights impact assessment exemplar1547717/05/2023 5:40:00 AM17/05/2023 5:40:00 AMdetermine if your decision is compatible with human rights under the Human Rights Act 2019 <Insert any other human right that is engaged, otherwise delete row STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx1677Exemplar - Human rights impact assessment: flexible arrangements for state school students616831B70https://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{F7E5FEAE-7B1B-455E-8A2D-491FBAF3F369}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852
Preventing and responding to workplace sexual harassment policy905419/01/2024 5:52:02 AM19/01/2024 5:52:02 AMregarding sexual harassment comply with human rights obligations, and consider the cultural rights of Aboriginal peoples and Torres Strait STS_ListItem_8500https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{D9B051F9-3D45-41CE-A5BE-0C4DA62B0272}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Cancellation of enrolment procedure1522914/01/2022 1:22:10 AM14/01/2022 1:22:10 AMundertake an assessment of the human rights whether the limit placed on those human rights is reasonable and justified. The human rights assessment must be documented STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx1225430https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{ACF0F09F-D9D2-4241-A1E8-18E5805ACE86}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Individual employee grievances procedure873022/01/2024 5:46:15 AM22/01/2024 5:46:15 AMan act or decision is not compatible with human rights or a decision failed to give proper consideration to a relevant human right under the Human Rights Act 2019 (Qld) (HR Act STS_ListItem_8500https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{F7D2D4FC-6DC7-4718-B5A1-9FB87BD2CB50}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Refusal to enrol – Risk to safety or wellbeing procedure894210/11/2023 5:36:57 AM10/11/2023 5:36:57 AMrisk, undertake an assessment of the human rights under the Human Rights Act 2019 (Qld) that may be limited by the STS_ListItem_8500https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{3D998A10-02A3-421C-83E1-1A806F5051AA}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Exemptions from compulsory schooling and compulsory participation procedure1500421/01/2024 10:23:02 PM21/01/2024 10:23:02 PM year and that do not cause and supporting documents, including compatibility with human rights (and may use the Human rights impact assessment: decision-making exemplar) to inform STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx40002300https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{A6067F0F-115F-4C4B-8A76-477B0A4F8DA9}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848

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