| Management of salary related overpayments procedure | 1222 | | | 18/03/2022 1:59:03 AM | 18/03/2022 1:59:03 AM | i.e. reduction in hours)
changes in classification level (i.e. change to a role at a lower classification level)
change in period of employment (i.e | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {DAFC3D4B-FA58-49C1-82EE-13031A17F305} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Management of salary related overpayments flowchart | 6658 | | | 8/02/2021 10:10:19 PM | 8/02/2021 10:10:19 PM | identified Absence from work Incorrect classification on initial appointment Other overpayment reason Salary classification is corrected from date of appointment | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 783 | 33 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {D8785338-AF69-41D7-9A0D-B4232E151352} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Centralised register for regulated home-based care services – User access and management procedure | 987 | | | 11/09/2025 1:52:10 AM | 11/09/2025 1:52:10 AM | Version number
1.1 | Version effective 28 May 2021 This procedure outlines the Department of Education’s (the department’s) approach to using the centralised register for | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {F2CF575D-CB57-417E-9162-46B168CFDA23} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Health, safety and wellbeing incident management procedure | 6173 | | | 21/07/2025 1:32:09 AM | 21/07/2025 1:32:09 AM | Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at management process includes reporting, classification, notification and recording for HSW | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 11290 | 197 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {58C36B66-267E-4398-AB57-602E04F90981} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Customer complaints management - Internal review procedure | 5865 | | | 29/05/2026 5:42:07 AM | 29/05/2026 5:42:07 AM | Page 1 of 10 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at This procedure outlines the responsibilities and processes for internally | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 3571 | 173 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {F71C9EC8-1ED2-4263-BC84-62F7F1E259F9} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| New and updated policies and procedures | 1374 | | | 13/07/2026 1:00:50 AM | 13/07/2026 1:00:50 AM | for employees to apply security classifications, protect information, and report incidents A new Information security classification tool will assist employees to classify | STS_ListItem_850 | | | | 4 | 0 | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/pprupdates | {4B35CE2E-1C28-471B-B845-C7B38F7EA174} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaints management procedure | 5770 | | | 17/06/2026 7:22:22 AM | 17/06/2026 7:22:22 AM | Page 1 of 13 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/customer-complaints-management-procedure to | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 7119 | 163 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {CE8E3EB4-5FC0-45C9-BEE4-7C11856F668C} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Notification of Course Results and Application for Reimbursement | 6667 | | | 9/02/2021 12:54:42 AM | 9/02/2021 12:54:42 AM | Name Employee No. Position Title Classification Work Phone No. Employment Status friendly whilst reducing the risk of incorrect reimbursement calculations being submitted | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 622 | 15 | | | | | | 0 | https://ppr.qed.qld.gov.au | xlsm | False | | xlsm | | https://ppr.qed.qld.gov.au | {03548979-4B79-47F4-8031-C91C85F574E3} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Excel.js | 849;3 | 849 |