| Management of salary related overpayments procedure | 1222 | | | 18/03/2022 1:59:03 AM | 18/03/2022 1:59:03 AM | i.e. reduction in hours)
changes in classification level (i.e. change to a role at a lower classification level)
change in period of employment (i.e | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {DAFC3D4B-FA58-49C1-82EE-13031A17F305} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Management of salary related overpayments flowchart | 6658 | | | 8/02/2021 10:10:19 PM | 8/02/2021 10:10:19 PM | identified Absence from work Incorrect classification on initial appointment Other overpayment reason Salary classification is corrected from date of appointment | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {D8785338-AF69-41D7-9A0D-B4232E151352} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Centralised register for regulated home-based care services – User access and management procedure | 987 | | | 11/09/2025 1:52:10 AM | 11/09/2025 1:52:10 AM | Version number
1.1 | Version effective 28 May 2021 This procedure outlines the Department of Education’s (the department’s) approach to using the centralised register for | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {F2CF575D-CB57-417E-9162-46B168CFDA23} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Health, safety and wellbeing incident management procedure | 1365 | | | 21/07/2025 1:41:51 AM | 21/07/2025 1:41:51 AM | Version number
1.3 | Version effective 03 July 2025 management process includes reporting, classification, notification and recording for HSW In the event of an incident or | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {BCEE5742-E6D0-43B0-A0AF-B25859718D96} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaints management – Internal review procedure | 926 | | | 5/03/2026 2:41:48 AM | 5/03/2026 2:41:48 AM | Version number
2.1 | Version effective 03 March 2026 Ethics and integrity > Complaints and allegations | Governance This procedure outlines the responsibilities and | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {6E05E67C-3B05-4401-AA3D-D31ED61645BA} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaints management procedure | 927 | | | 3/03/2026 5:51:32 AM | 3/03/2026 5:51:32 AM | Version number
3.3 | Version effective 03 March 2026 Ethics and integrity > Complaints and allegations | Governance This procedure outlines the responsibilities and | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {7A466734-2C94-4609-A5AE-3CA8DE9A2571} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Notification of Course Results and Application for Reimbursement | 6667 | | | 9/02/2021 12:54:42 AM | 9/02/2021 12:54:42 AM | Name Employee No. Position Title Classification Work Phone No. Employment Status friendly whilst reducing the risk of incorrect reimbursement calculations being submitted | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | xlsm | False | | xlsm | | https://ppr.qed.qld.gov.au | {03548979-4B79-47F4-8031-C91C85F574E3} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Excel.js | 849;3 | 849 |