| Customer complaints management – Internal review procedure | 8719 | | | 29/04/2024 1:53:14 AM | 29/04/2024 1:53:14 AM | information when requesting the internal review
understand that complex internal reviews can take time to assess, manage and officer of the outcome of the internal review process | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {6E05E67C-3B05-4401-AA3D-D31ED61645BA} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaints: Request an internal review | 14986 | | | 25/01/2024 2:11:00 AM | 25/01/2024 2:11:00 AM | more information about the department’s internal review process in the Internal review procedure and Internal review information sheet Tell us why you are seeking an internal review | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 2167 | 91 | How do I request an internal review?;Request for an internal review form | 14804C17;63186B76 | | | | 0 | https://ppr.qed.qld.gov.au | docx | False | | docx | | https://ppr.qed.qld.gov.au | {E59024B4-0425-49A5-90F3-011DEAEC7B08} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js | 852;1 | 852 |
| Customer complaints management – Internal review information sheet | 15076 | | | 6/11/2023 1:18:00 AM | 6/11/2023 1:18:00 AM | Internal reviews are conducted in accordance with the following process The Internal review procedure contains more information about the department’s approach to internal reviews | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 782 | 13 | What is an internal review?;How to request an internal review;Who conducts an internal review?;How is an internal review conducted?;What if you are still dissatisfied after an internal review? | 543ACD5A;07C7290C;6D32A0E3;59A24A85;11167AFC | | | | 0 | https://ppr.qed.qld.gov.au | docx | False | | docx | | https://ppr.qed.qld.gov.au | {085A2D14-69B7-4875-A1F6-51B50B20957C} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js | 852;1 | 852 |
| Individual employee grievances procedure | 15435 | | | 22/01/2024 3:12:09 AM | 22/01/2024 3:12:09 AM | Stage 2: Internal review – if the employee is dissatisfied with a decision made following internal review, the employee may seek an external review | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 5189 | 216 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {28A703F5-95BA-4351-9D69-8D18CC6CC2E5} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Request for internal review form | 15501 | | | 4/05/2021 12:50:00 AM | 4/05/2021 12:50:00 AM | may decide to take no further action if the reasons for seeking an Internal Review are insufficient, the request for Internal Review is frivolous or vexatious, or you have | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1540 | 100 | | | | | | 0 | https://ppr.qed.qld.gov.au | docx | False | | docx | | https://ppr.qed.qld.gov.au | {EE270AF5-47B5-4FF1-93C2-E7E34858165F} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js | 852;1 | 852 |
| State special school enrolment (additional requirements) procedure | 15644 | | | 2/02/2024 2:02:14 AM | 2/02/2024 2:02:14 AM | Application for internal review of special school enrolment ineligibility, review the original decision to refuse state | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 2135 | 47 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {FA0F40A5-DC80-48A6-8AAA-7DBC2B9DD6AD} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Application for internal review of special school enrolment ineligibility | 15222 | | | 8/02/2021 3:41:00 AM | 8/02/2021 3:41:00 AM | If you are seeking an internal review of the decision to refuse enrolment at a state days of receiving the application for internal review in accordance with section 392 of the | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 626 | 23 | | | | | | 0 | https://ppr.qed.qld.gov.au | docx | False | | docx | | https://ppr.qed.qld.gov.au | {29FF64C5-A12A-4505-8B25-2B9156F67797} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js | 852;1 | 852 |
| Regulating for quality - Determining applications for early childhood services procedure | 8944 | | Outlines the DoE's approach as the Regulatory Authority responsible for assessing and determining applications for early childhood education, care providers and services that are seeking approval, amendment or a waiver under the National Quality Framework | 15/04/2024 1:26:10 AM | 15/04/2024 1:26:10 AM | Conduct internal reviews of a decision within legislative timeframes involved in an original application decision is involved in deciding an internal review | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {14B5C95B-0D4E-4543-8EA6-26C39CEB36E4} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Managing unreasonable complainant conduct procedure | 8757 | | | 21/01/2024 11:40:27 PM | 21/01/2024 11:40:27 PM | involved in managing complaints or internal reviews (complaints officer or internal review officer | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {05BB628D-B764-4D4E-8C6C-E155E7F1DDA1} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Information sheet – Internal reviews of decisions regarding exemptions from compulsory schooling and compulsory participation phase | 15357 | | | 14/01/2024 11:08:00 PM | 14/01/2024 11:08:00 PM | the applicant is not satisfied with the internal review, they may make an application to the Queensland Civil and Administrative Tribunal for an external review of the decision | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 322 | 17 | Exemptions from compulsory schooling and compulsory participation
| 2F26C030 | | | | 0 | https://ppr.qed.qld.gov.au | docx | False | | docx | | https://ppr.qed.qld.gov.au | {BB43407E-1889-47AA-91AC-A2E2B6B55485} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js | 852;1 | 852 |