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Managing Unsatisfactory Performance Process661019/02/2021 4:53:44 AM19/02/2021 4:53:44 AMyou do not need to address the work problem, but it may impact upon how the problem is addressed Examples of external problems which may affect work performance include STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{E165015B-5398-42C3-A0A3-0113D51FC8F2}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Managing Unsatisfactory Performance policy (excluding school based teachers and principals)660619/02/2021 4:56:55 AM19/02/2021 4:56:55 AMmisconduct (behavioural and attitudinal problems) can be managed through performance Should any problems with performance be experienced, managers should discuss these with STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{C6057232-AFA6-4A1C-8FBB-73306098D7E4}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Identifying factors of Unsatisfactory performance Flowchart646319/02/2021 4:32:45 AM19/02/2021 4:32:45 AMJob Design Job Redesign Co-worker Problems Team Building/ Counselling Lack of or Refer to the Department of Education, Policy and Procedure Register at STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{4F6A2FD7-7031-45BA-8B86-EF3879F864B4}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Work experience site visit questions704315/02/2021 3:32:00 AM15/02/2021 3:32:00 AMRefer to the Department of Education Policy and Procedure Register at person? Do you know who to report any problems or concerns to? • What has been the most STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{3ABDF444-761E-4C5E-9898-599564269A35}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Complaint process for restrictive practices614910/10/2024 6:02:48 AM10/10/2024 6:02:48 AMThis factsheet must be read in conjunction with the full procedure text In the event that a parent The best place to raise concerns is at the point where the problem or issue arose STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{DCEC63E0-A975-4F81-ADC2-FEF19BCD9B82}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Responsibilities relating to student work experience placements701515/02/2021 3:34:30 AM15/02/2021 3:34:30 AMRefer to the Department of Education Policy and Procedure Register at conduct, and explain processes for reporting problems or issues • notify the school/work STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{7F2F69D1-E5AF-4DBB-BA98-97C35BAF1278}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Customer complaint management framework586311/05/2026 2:23:57 AM11/05/2026 2:23:57 AMCustomer complaints can be made by : • telephone • email • in person • Smart Service Queensland providing a clear idea of the problem and the desired solution • providing all relevant STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{C7F0749F-3E5E-474D-A926-8157895731C6}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Customer complaints management – Internal review procedure92629/05/2026 6:30:21 AM29/05/2026 6:30:21 AMVersion number 2.1 | Version effective 03 March 2026 form provide a clear idea of the problem with the complaint outcome or handling and the If the request is about a STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{6E05E67C-3B05-4401-AA3D-D31ED61645BA}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Work Experience Agreement form - (fillable) pdf4166415/12/2025 11:22:44 PM15/12/2025 11:22:44 PMUncontrolled copy. Refer to the Department of Education Policy and Procedure Register at and explaining processes for reporting problems or issues • notifying the school/work STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{A611A4C6-391C-4452-8A2E-87D7D54C28C7}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Managing Unsatisfactory Performance (Excluding School Based Teachers and Principals) procedure12328/03/2022 4:59:46 AM8/03/2022 4:59:46 AMVersion number 2.0 | Version effective 09 July 2012 misconduct (behavioural and attitudinal problems) can be managed through performance This policy is part of the Valuing STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{4DA2995D-B281-4265-A3AA-83CC9B776A11}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846

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