| Managing Unsatisfactory Performance Process | 6610 | | | 19/02/2021 4:53:44 AM | 19/02/2021 4:53:44 AM | you do not need to address the work problem, but it may impact upon how the problem is addressed Examples of external problems which may affect work performance include | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {E165015B-5398-42C3-A0A3-0113D51FC8F2} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Managing Unsatisfactory Performance policy (excluding school based teachers and principals) | 6606 | | | 19/02/2021 4:56:55 AM | 19/02/2021 4:56:55 AM | misconduct (behavioural and attitudinal problems) can be managed through performance Should any problems with performance be experienced, managers should discuss these with | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {C6057232-AFA6-4A1C-8FBB-73306098D7E4} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Identifying factors of Unsatisfactory performance Flowchart | 6463 | | | 19/02/2021 4:32:45 AM | 19/02/2021 4:32:45 AM | Job Design Job Redesign Co-worker Problems Team Building/ Counselling Lack of or Refer to the Department of Education, Policy and Procedure Register at | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {4F6A2FD7-7031-45BA-8B86-EF3879F864B4} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Provisional Improvement Notice (PIN) Flowchart – Worker | 6649 | | | 24/03/2021 6:22:00 AM | 24/03/2021 6:22:00 AM | Refer to the Department of Education, Training and Employment Policy and Procedure Register at with the opportunity to rectify the problem WHSR must consult with the worker and | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {B93D3A91-FC70-43D6-B81E-EFCC866D8B21} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Work experience site visit questions | 7043 | | | 15/02/2021 3:32:00 AM | 15/02/2021 3:32:00 AM | Refer to the Department of Education Policy and Procedure Register at person? Do you know who to report any problems or concerns to? • What has been the most | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {3ABDF444-761E-4C5E-9898-599564269A35} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Complaint process for restrictive practices | 6149 | | | 10/10/2024 6:02:48 AM | 10/10/2024 6:02:48 AM | This factsheet must be read in conjunction with the full procedure text In the event that a parent The best place to raise concerns is at the point where the problem or issue arose | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {DCEC63E0-A975-4F81-ADC2-FEF19BCD9B82} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Provisional Improvement Notice (PIN) Flowchart – Officer in Charge | 6679 | | | 24/03/2021 6:14:21 AM | 24/03/2021 6:14:21 AM | Refer to the Department of Education, Training and Employment Policy and Procedure Register with the opportunity to rectify the problem WHSR is to provide information to the | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {28F24FC3-D637-442F-AFD2-7EF7D8C5CE01} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Responsibilities relating to student work experience placements | 7015 | | | 15/02/2021 3:34:30 AM | 15/02/2021 3:34:30 AM | Refer to the Department of Education Policy and Procedure Register at conduct, and explain processes for reporting problems or issues • notify the school/work | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {7F2F69D1-E5AF-4DBB-BA98-97C35BAF1278} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Customer complaint management framework | 5863 | | | 27/10/2023 4:04:35 AM | 27/10/2023 4:04:35 AM | Customer complaints can be made by : • telephone • email • in person • Smart Service Queensland providing a clear idea of the problem and the desired solution • providing all relevant | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {C7F0749F-3E5E-474D-A926-8157895731C6} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Customer complaints management – Internal review procedure | 926 | | | 7/08/2025 6:10:01 AM | 7/08/2025 6:10:01 AM | Version number
2.0 | Version effective 22 January 2024 form
provide a clear idea of the problem with the complaint outcome or handling and the If the request is about a | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {6E05E67C-3B05-4401-AA3D-D31ED61645BA} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |