| Customer complaints management – Internal review procedure | 8719 | | | 29/04/2024 1:53:14 AM | 29/04/2024 1:53:14 AM | This procedure should be read in conjunction with the when requesting the internal review
understand that complex internal reviews can take time to assess, manage and | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {6E05E67C-3B05-4401-AA3D-D31ED61645BA} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Student protection procedure | 8781 | | | 16/10/2023 11:54:05 PM | 16/10/2023 11:54:05 PM | matters by not discussing a matter outside of the process outlined in this procedure in the course of their duties, in accordance with the process outlined in this procedure | STS_ListItem_850 | | | | 7023 | 0 | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {275E57EA-6FF9-4B96-B429-A1AFFE270350} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| DEi student homestay placement procedure | 8725 | | | 30/09/2024 12:21:56 AM | 30/09/2024 12:21:56 AM | conjunction with the Conducting home visits procedure,DEi recruit and on-board homestay procedure,DEi homestay provider management procedure and DEi incident management procedure | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {81CE951F-64C1-4393-987D-110B6C3C5217} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Transfer - subclass 500 (schools) visa procedure | 9063 | | | 3/12/2024 11:51:17 PM | 3/12/2024 11:51:17 PM | This procedure outlines the responsibilities of EQI staff and school staff and the process This procedure aligns with Standard 7 of the National Code of Practice for Providers of | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {636897CA-BD3C-4DF5-8F1D-3B38A88FD110} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Distance education - subclass 500 (schools) visa procedure | 9018 | | | 3/12/2024 11:52:23 PM | 3/12/2024 11:52:23 PM | This procedure is in alignment with standards 8 and 11 of the National Code of Practice is monitored in accordance with Course progress procedure and the ISP entry and course | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {0177D83E-B4BA-4B5B-9C85-E2E86AD4986E} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| DEi recruit and on-board homestay providers procedure | 8724 | | | 30/09/2024 12:21:53 AM | 30/09/2024 12:21:53 AM | to school principals and school staff to implement this procedure
Global Programs oversee the implementation of this procedure in the school
approve homestay providers in | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {FD8B9DC7-F7FF-43EB-977B-46C09157E28A} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Individual employee grievances procedure | 8730 | | | 22/01/2024 5:46:15 AM | 22/01/2024 5:46:15 AM | where a request for an internal review is made the Internal Review Decision Maker determines whether the decision | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {F7D2D4FC-6DC7-4718-B5A1-9FB87BD2CB50} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Managing unreasonable complainant conduct procedure | 8757 | | | 21/01/2024 11:40:27 PM | 21/01/2024 11:40:27 PM | Where unreasonable conduct is identified, this procedure is to be used to enable the complaint or internal review to be productively resolved by implementing | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {05BB628D-B764-4D4E-8C6C-E155E7F1DDA1} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaints management procedure | 8720 | | | 6/02/2024 6:45:41 AM | 6/02/2024 6:45:41 AM | Not all complaints received by the undertake internal reviews as an internal review officer in accordance with the Internal review procedure
report to Strategy and Performance on | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {7A466734-2C94-4609-A5AE-3CA8DE9A2571} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Infection control procedure | 8731 | | | 17/02/2023 4:14:23 AM | 17/02/2023 4:14:23 AM | Be aware of infectious diseases for Management of contagious conditions procedure
Managing first aid in the workplace procedure
Infection control guideline
Creating healthier | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {DF5D37B0-3C12-44CB-9972-03CC3D5657AB} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |