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Work experience placements for school students procedure1306413/06/2024 2:32:16 AM13/06/2024 2:32:16 AMPage 1 of 15 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at To detail the roles, responsibilities and processes for developing and STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx27671780https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{756EED0F-5C5E-4785-B744-740D85EFDB39}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Managing manual tasks procedure1236511/01/2022 4:52:06 AM11/01/2022 4:52:06 AMPage 1 of 9 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/managing-manual-tasks-procedure to ensure you STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx1019600https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{DD165DDF-4676-4A1C-B017-1D1FF40456D2}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Responsibilities relating to student work experience placements1275015/02/2021 3:34:30 AM15/02/2021 3:34:30 AMRefer to the Department of Education Policy and Procedure Register at of conduct, and explain processes for reporting problems or issues • notify the school/work STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx8141010https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{7F2F69D1-E5AF-4DBB-BA98-97C35BAF1278}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Customer complaint management framework1222127/10/2023 4:04:35 AM27/10/2023 4:04:35 AMimprovements and to meet our complaints reporting obligations under the Public Sector Act providing a clear idea of the problem and the desired solution • providing all relevant STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx37302250https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{C7F0749F-3E5E-474D-A926-8157895731C6}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Customer complaints management procedure121946/02/2024 5:12:09 AM6/02/2024 5:12:09 AMa customer complaint and included in departmental reporting. These complaint types include information including a clear idea of the problem and the desired solution STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx26571150https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{CE8E3EB4-5FC0-45C9-BEE4-7C11856F668C}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Restrictive practices procedure1266114/01/2022 6:42:12 AM14/01/2022 6:42:12 AMthe reporting, notification and oversight obligations of state school staff, principals reporting and oversight procedures following any use of restrictive practices STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx36281800https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{291F4C68-6941-4959-B425-212B7A044585}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Making a complaint - Easy guide559711/02/2024 11:37:04 PM1/02/2024 11:37:04 PMMaking a complaint to the Department of Education Your complaint journey Telling us when things go right or wrong helps us improve our services If you are unhappy about something STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx14181480https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{DB78C611-3960-4E67-8F8F-FCB567B30B73}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Customer complaints management - Internal review procedure1222329/04/2024 1:42:06 AM29/04/2024 1:42:06 AMprovide a clear idea of the problem with the complaint outcome or handling and the desired internal review process and enable departmental reporting.Page 3 of 10 Uncontrolled copy STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx1084850https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{F71C9EC8-1ED2-4263-BC84-62F7F1E259F9}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Complaints and grievances management policy1219322/05/2024 9:52:09 PM22/05/2024 9:52:09 PMPage 1 of 10 Uncontrolled copy. Refer to the Department of Education Policy and Procedure of complaints trends and meet legislative reporting obligations.Page 3 of 10 Uncontrolled STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx692680https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{32E2DDE6-D987-49D7-85FC-2AEE4BED9A83}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Upcoming - Course progress - Subclass 500 (schools) visa procedure6069923/05/2024 4:42:35 AM23/05/2024 4:42:35 AMPolicy and Procedure Register updates – Summary of changes to easy to read. 2. Summary of and course requirements standards • P-12 curriculum, assessment and reporting framework STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx1660https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{8B9355F9-1507-4C24-A1D2-CCF5383A52AE}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848

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