| Upcoming - Allegations against workers in the area of child and student protection procedure | 42069 | | | 20/05/2026 11:15:12 PM | 20/05/2026 11:15:12 PM | updated procedure outlines the process for reporting and managing allegations of harm to a step-by-step process for forming and reporting a reasonable suspicion, lodging an | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {DAA963B1-C398-48A9-8FA5-E74484F34597} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Customer complaints management procedure | 927 | | | 29/05/2026 6:30:09 AM | 29/05/2026 6:30:09 AM | it must be recorded as a customer complaint and included in departmental reporting including a clear idea of the problem and the desired solution
cooperate in a respectful | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {7A466734-2C94-4609-A5AE-3CA8DE9A2571} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaints management – Internal review procedure | 926 | | | 29/05/2026 6:30:21 AM | 29/05/2026 6:30:21 AM | form
provide a clear idea of the problem with the complaint outcome or handling and the to support each step in the internal review process and enable departmental reporting | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {6E05E67C-3B05-4401-AA3D-D31ED61645BA} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Managing manual tasks procedure | 1226 | | | 11/01/2022 11:16:26 PM | 11/01/2022 11:16:26 PM | Version number
1.0 | Version effective 10 March 2020 This procedure outlines the specific legislative requirements and Department of Education (the department) processes | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {0E869626-F32E-4B66-9EB9-BF5E09FC5639} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaint management framework | 5863 | | | 11/05/2026 2:23:57 AM | 11/05/2026 2:23:57 AM | improvements and to meet our complaints reporting obligations under the Public Sector Act providing a clear idea of the problem and the desired solution • providing all relevant | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {C7F0749F-3E5E-474D-A926-8157895731C6} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Complaints and grievances management policy | 993 | | | 29/05/2026 6:30:22 AM | 29/05/2026 6:30:22 AM | to ensure visibility of complaints trends and meet legislative reporting obligations with the Customer complaints management procedure and included in departmental reporting | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {CE424AA2-DF3A-4782-939C-4CAD60741003} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Restrictive practices procedure | 1003 | | | 21/07/2025 7:02:22 AM | 21/07/2025 7:02:22 AM | be used in state schools
the reporting, notification and oversight obligations of state and physical restraint techniques
reporting and oversight procedures following any use | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {51FACEC0-5D34-433F-9BD3-CD393B445F50} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Asbestos incident management procedure | 973 | | | 9/06/2026 1:37:00 AM | 9/06/2026 1:37:00 AM | This procedure addresses incident reporting, recording, notification and investigation of incidents and establish processes for reporting incidents that occur outside of normal | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {0C2BFD97-FC1E-4F88-A07E-FA7096BDE5B2} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Work experience placements for school students procedure | 878 | | | 29/05/2026 6:44:08 AM | 29/05/2026 6:44:08 AM | Version number
7.0 | Version effective 20 April 2026 This procedure details the roles, responsibilities and processes for developing and implementing a work experience | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {0E92C922-BE10-4289-A0CE-5782E131CF81} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Purchasing and procurement procedure | 1074 | | | 30/04/2026 4:05:16 AM | 30/04/2026 4:05:16 AM | Version number
11.2 | Version effective 30 April 2026 Finance and purchasing | Ethics and integrity > Financial decision-making This procedure outlines the process to be | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {444C1BE7-2DC5-4B72-9D02-B3AF8823FFD3} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |