| Managing manual tasks procedure | 15718 | | | 11/01/2022 4:52:06 AM | 11/01/2022 4:52:06 AM | Page 1 of 9 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/managing-manual-tasks-procedure to ensure you | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1758 | 52 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {DD165DDF-4676-4A1C-B017-1D1FF40456D2} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Work experience placements for school students procedure | 16168 | | | 7/08/2024 3:32:10 AM | 7/08/2024 3:32:10 AM | Page 1 of 15 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at To detail the roles, responsibilities and processes for developing and | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 4104 | 87 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {756EED0F-5C5E-4785-B744-740D85EFDB39} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Responsibilities relating to student work experience placements | 15704 | | | 15/02/2021 3:34:30 AM | 15/02/2021 3:34:30 AM | Refer to the Department of Education Policy and Procedure Register at of conduct, and explain processes for reporting problems or issues • notify the school/work | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1246 | 17 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {7F2F69D1-E5AF-4DBB-BA98-97C35BAF1278} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Customer complaint management framework | 15075 | | | 27/10/2023 4:04:35 AM | 27/10/2023 4:04:35 AM | improvements and to meet our complaints reporting obligations under the Public Sector Act providing a clear idea of the problem and the desired solution • providing all relevant | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 6918 | 315 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {C7F0749F-3E5E-474D-A926-8157895731C6} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Customer complaints management procedure | 14985 | | | 6/02/2024 5:12:09 AM | 6/02/2024 5:12:09 AM | a customer complaint and included in departmental reporting. These complaint types include information including a clear idea of the problem and the desired solution | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 4091 | 112 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {CE8E3EB4-5FC0-45C9-BEE4-7C11856F668C} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Restrictive practices procedure | 15617 | | | 11/10/2024 12:32:09 AM | 11/10/2024 12:32:09 AM | the reporting, notification and oversight obligations of state school staff, principals reporting and oversight procedures following any use of restrictive practices | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 5428 | 165 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {291F4C68-6941-4959-B425-212B7A044585} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Customer complaints management - Internal review procedure | 15077 | | | 29/04/2024 1:42:06 AM | 29/04/2024 1:42:06 AM | provide a clear idea of the problem with the complaint outcome or handling and the desired internal review process and enable departmental reporting.Page 3 of 10 Uncontrolled copy | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1820 | 52 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {F71C9EC8-1ED2-4263-BC84-62F7F1E259F9} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Making a complaint - Easy guide | 15368 | | | 1/02/2024 11:37:04 PM | 1/02/2024 11:37:04 PM | Making a complaint to the Department of Education Your complaint journey Telling us when things go right or wrong helps us improve our services If you are unhappy about something | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 3049 | 153 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {DB78C611-3960-4E67-8F8F-FCB567B30B73} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Asbestos incident management procedure | 15043 | | | 27/09/2023 2:22:08 AM | 27/09/2023 2:22:08 AM | This procedure addresses incident reporting, recording, notification and investigation of incidents and establish processes for reporting incidents that occur outside of normal | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1269 | 37 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {E41E7DCE-7AAE-4FB7-82FB-BFCDFAE2175E} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Complaints and grievances management policy | 15242 | | | 13/11/2024 5:52:06 AM | 13/11/2024 5:52:06 AM | Page 1 of 10 Uncontrolled copy. Refer to the Department of Education Policy and Procedure of complaints trends and meet legislative reporting obligations.Page 3 of 10 Uncontrolled | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1350 | 68 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {32E2DDE6-D987-49D7-85FC-2AEE4BED9A83} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |