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Managing manual tasks procedure416311/01/2022 11:16:26 PM11/01/2022 11:16:26 PMVersion number 1.0 | Version effective 10 March 2020 This procedure outlines the specific legislative requirements and Department of Education (the department) processes STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{0E869626-F32E-4B66-9EB9-BF5E09FC5639}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Work experience placements for school students procedure39905/09/2023 11:38:15 PM5/09/2023 11:38:15 PMVersion number 6.9 | Version effective 09 August 2023 To detail the roles, responsibilities and processes for developing and implementing a work experience program for STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{0E92C922-BE10-4289-A0CE-5782E131CF81}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Responsibilities relating to student work experience placements1275015/02/2021 3:34:30 AM15/02/2021 3:34:30 AMRefer to the Department of Education Policy and Procedure Register at of conduct, and explain processes for reporting problems or issues • notify the school/work STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{7F2F69D1-E5AF-4DBB-BA98-97C35BAF1278}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Customer complaints management procedure41488/11/2023 3:30:58 AM8/11/2023 3:30:58 AMit must also be recorded as a customer complaint and included in departmental reporting provide a clear idea of the problem and the desired solution provide all relevant STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{7A466734-2C94-4609-A5AE-3CA8DE9A2571}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Customer complaints management – Internal review procedure41458/11/2023 3:31:02 AM8/11/2023 3:31:02 AMcomplaint provide a clear idea of the problem with the complaint outcome or handling and to support each step in the internal review process and enable departmental reporting STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{6E05E67C-3B05-4401-AA3D-D31ED61645BA}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Customer complaints management policy41478/11/2023 3:31:06 AM8/11/2023 3:31:06 AMThis policy will be replaced by the Complaints and grievances management policy on the ensure visibility of customer complaints trends and meet legislative reporting obligations STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{CE424AA2-DF3A-4782-939C-4CAD60741003}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Customer complaints management framework122218/12/2020 5:29:18 AM8/12/2020 5:29:18 AMand to meet our complaints reporting obligations under the Public Service Act 2008 and providing a clear idea of the problem and the desired solution • providing all relevant STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{C7F0749F-3E5E-474D-A926-8157895731C6}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Upcoming - Customer complaints management procedure513286/11/2023 2:57:17 AM6/11/2023 2:57:17 AMPolicy and Procedure Register updates – Summary of changes to Complaints and grievances management policy and customer complaints management procedures To make it easier to navigate STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{3DBA88C8-8062-4033-8AC6-7CA037332629}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Asbestos incident management procedure393313/10/2023 3:57:08 AM13/10/2023 3:57:08 AMThis procedure addresses incident reporting, recording, notification and investigation of incidents and establish processes for reporting incidents that occur outside of normal STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{0C2BFD97-FC1E-4F88-A07E-FA7096BDE5B2}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Restrictive practices procedure358714/01/2022 7:11:47 AM14/01/2022 7:11:47 AMbe used in state schools the reporting, notification and oversight obligations of state and physical restraint techniques reporting and oversight procedures following any use STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{51FACEC0-5D34-433F-9BD3-CD393B445F50}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846

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