| Managing manual tasks procedure | 45265 | | | 11/01/2022 11:16:26 PM | 11/01/2022 11:16:26 PM | Version number
1.0 | Version effective 10 March 2020 This procedure outlines the specific legislative requirements and Department of Education (the department) processes | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {0E869626-F32E-4B66-9EB9-BF5E09FC5639} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 604;16 | 604 |
| Work experience placements for school students procedure | 45283 | | | 8/08/2022 2:01:32 AM | 8/08/2022 2:01:32 AM | Version number
6.7 | Version effective 08 August 2022 To detail the roles, responsibilities and processes for developing and implementing a work experience program for | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {0E92C922-BE10-4289-A0CE-5782E131CF81} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 604;16 | 604 |
| Managing manual tasks procedure | 12809 | | | 11/01/2022 4:52:06 AM | 11/01/2022 4:52:06 AM | Page 1 of 9 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/managing-manual-tasks-procedure to ensure you | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {DD165DDF-4676-4A1C-B017-1D1FF40456D2} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 606;15 | 606 |
| Work experience placements for school students procedure | 13004 | | | 8/08/2022 12:22:09 AM | 8/08/2022 12:22:09 AM | Page 1 of 15 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at To detail the roles, responsibilities and processes for developing and | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {756EED0F-5C5E-4785-B744-740D85EFDB39} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 606;15 | 606 |
| Responsibilities relating to student work experience placements | 12263 | | | 15/02/2021 3:34:30 AM | 15/02/2021 3:34:30 AM | Refer to the Department of Education Policy and Procedure Register at of conduct, and explain processes for reporting problems or issues • notify the school/work | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {7F2F69D1-E5AF-4DBB-BA98-97C35BAF1278} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 606;15 | 606 |
| Customer complaints management procedure | 45180 | | | 8/01/2023 11:17:16 PM | 8/01/2023 11:17:16 PM | it must also be recorded as a customer complaint and included in departmental reporting provide a clear idea of the problem and the desired solution
provide all relevant | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {7A466734-2C94-4609-A5AE-3CA8DE9A2571} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 604;16 | 604 |
| Customer complaints management – Internal review procedure | 45253 | | | 8/01/2023 11:17:15 PM | 8/01/2023 11:17:15 PM | complaint
provide a clear idea of the problem with the complaint outcome or handling and to support each step in the internal review process and enable departmental reporting | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {6E05E67C-3B05-4401-AA3D-D31ED61645BA} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 604;16 | 604 |
| Customer complaints management policy | 45179 | | | 8/04/2022 5:27:49 AM | 8/04/2022 5:27:49 AM | Version number
2.1 | Version effective 07 January 2020 ensure visibility of customer complaints trends and meet legislative reporting obligations | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {CE424AA2-DF3A-4782-939C-4CAD60741003} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 604;16 | 604 |
| Customer complaints management procedure | 12411 | | | 5/01/2023 5:42:14 AM | 5/01/2023 5:42:14 AM | Page 1 of 12 Uncontrolled copy it must also be recorded as a customer complaint and included in departmental reporting provide a clear idea of the problem and the desired solution | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {CE8E3EB4-5FC0-45C9-BEE4-7C11856F668C} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 606;15 | 606 |
| Customer complaints management - Internal review procedure | 12408 | | | 5/01/2023 5:32:12 AM | 5/01/2023 5:32:12 AM | provide a clear idea of the problem with the complaint outcome or handling and the desired to support each step in the internal review process and enable departmental reporting | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {F71C9EC8-1ED2-4263-BC84-62F7F1E259F9} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 606;15 | 606 |