| Managing manual tasks procedure | 4163 | | | 11/01/2022 11:16:26 PM | 11/01/2022 11:16:26 PM | Version number
1.0 | Version effective 10 March 2020 This procedure outlines the specific legislative requirements and Department of Education (the department) processes | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {0E869626-F32E-4B66-9EB9-BF5E09FC5639} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Work experience placements for school students procedure | 3990 | | | 5/09/2023 11:38:15 PM | 5/09/2023 11:38:15 PM | Version number
6.9 | Version effective 09 August 2023 To detail the roles, responsibilities and processes for developing and implementing a work experience program for | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {0E92C922-BE10-4289-A0CE-5782E131CF81} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Responsibilities relating to student work experience placements | 12750 | | | 15/02/2021 3:34:30 AM | 15/02/2021 3:34:30 AM | Refer to the Department of Education Policy and Procedure Register at of conduct, and explain processes for reporting problems or issues • notify the school/work | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {7F2F69D1-E5AF-4DBB-BA98-97C35BAF1278} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Customer complaints management procedure | 4148 | | | 8/11/2023 3:30:58 AM | 8/11/2023 3:30:58 AM | it must also be recorded as a customer complaint and included in departmental reporting provide a clear idea of the problem and the desired solution
provide all relevant | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {7A466734-2C94-4609-A5AE-3CA8DE9A2571} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaints management – Internal review procedure | 4145 | | | 8/11/2023 3:31:02 AM | 8/11/2023 3:31:02 AM | complaint
provide a clear idea of the problem with the complaint outcome or handling and to support each step in the internal review process and enable departmental reporting | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {6E05E67C-3B05-4401-AA3D-D31ED61645BA} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaints management policy | 4147 | | | 8/11/2023 3:31:06 AM | 8/11/2023 3:31:06 AM | This
policy will be replaced by the Complaints and grievances management policy on
the ensure visibility of customer complaints trends and meet legislative reporting obligations | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {CE424AA2-DF3A-4782-939C-4CAD60741003} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaints management framework | 12221 | | | 8/12/2020 5:29:18 AM | 8/12/2020 5:29:18 AM | and to meet our complaints reporting obligations under the Public Service Act 2008 and providing a clear idea of the problem and the desired solution • providing all relevant | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {C7F0749F-3E5E-474D-A926-8157895731C6} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Upcoming - Customer complaints management procedure | 51328 | | | 6/11/2023 2:57:17 AM | 6/11/2023 2:57:17 AM | Policy and Procedure Register updates – Summary of changes to Complaints and grievances management policy and customer complaints management procedures To make it easier to navigate | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | | | | | | | | | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {3DBA88C8-8062-4033-8AC6-7CA037332629} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Asbestos incident management procedure | 3933 | | | 13/10/2023 3:57:08 AM | 13/10/2023 3:57:08 AM | This procedure addresses incident reporting, recording, notification and investigation of incidents and establish processes for reporting incidents that occur outside of normal | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {0C2BFD97-FC1E-4F88-A07E-FA7096BDE5B2} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Restrictive practices procedure | 3587 | | | 14/01/2022 7:11:47 AM | 14/01/2022 7:11:47 AM | be used in state schools
the reporting, notification and oversight obligations of state and physical restraint techniques
reporting and oversight procedures following any use | STS_ListItem_850 | | | | | | | | | | | | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {51FACEC0-5D34-433F-9BD3-CD393B445F50} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |