| Managing unreasonable complainant conduct procedure | 6746 | | | 21/01/2024 11:40:27 PM | 21/01/2024 11:40:27 PM | Where unreasonable conduct is identified, this procedure is to be used to enable the such as recording instances of unreasonable behaviour
act fairly, reasonably and ethically in | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {05BB628D-B764-4D4E-8C6C-E155E7F1DDA1} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Managing unreasonable complainant conduct procedure | 14204 | | | 21/01/2024 11:32:10 PM | 21/01/2024 11:32:10 PM | is unreasonable if it involves actions or behaviours, which because of the nature or to support the use of the strategy, such as recording instances of unreasonable behaviour | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 846 | 7 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {9E3166D8-1953-4819-AD4D-EFC1B1224819} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Complainant information sheet | 14122 | | | 17/01/2024 3:45:06 AM | 17/01/2024 3:45:06 AM | table provides examples of actions or behaviours which may, depending on the circumstances, be considered unreasonable conduct Unreasonable behaviour If any new issues or matter | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1328 | 50 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {368F9A92-6402-476E-A4D3-F51091B5EF2E} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Preventing workplace bullying and unlawful discrimination policy | 6653 | | | 23/07/2025 1:23:44 AM | 23/07/2025 1:23:44 AM | about an event or action that is perceived to be unfair, unreasonable or unlawful Refers to the persistent nature of the behaviour and can involve a range of behaviours over time | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {39AD6A6C-8DAA-4684-ABFA-FE5C5CFF8A15} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaints management – Internal review procedure | 6725 | | | 7/08/2025 6:10:01 AM | 7/08/2025 6:10:01 AM | a respectful way and understand that unreasonable conduct will not be tolerated
request was handled or believes the outcome was unreasonable can request an internal review by | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {6E05E67C-3B05-4401-AA3D-D31ED61645BA} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Principal guidelines – Student discipline | 14162 | | | 23/02/2024 4:49:48 AM | 23/02/2024 4:49:48 AM | .16 Determine if you require a and assistance in school discipline and student behaviour, such as (but not limited to) Positive Behaviour for Learning Coaches, Autism Coaches and | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 25294 | 670 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {C112CD4D-56AA-41C7-95B4-569A329D680E} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Customer complaints management procedure | 6726 | | | 13/07/2025 8:11:58 PM | 13/07/2025 8:11:58 PM | a respectful way and be aware that unreasonable conduct will not be tolerated
understand if dissatisfied with the way the complaint was handled or if the outcome is unreasonable | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {7A466734-2C94-4609-A5AE-3CA8DE9A2571} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Complaints and grievances management policy | 6854 | | | 13/07/2025 8:12:26 PM | 13/07/2025 8:12:26 PM | or aggrieved employee's conduct is unreasonable, the department may implement strategies complaints management procedure, Managing unreasonable complainant conduct procedure and | STS_ListItem_850 | | | | 8808 | 538 | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {CE424AA2-DF3A-4782-939C-4CAD60741003} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Allegations against employees in the area of student protection procedure | 6971 | | | 23/10/2025 2:31:48 AM | 23/10/2025 2:31:48 AM | to the referral as to any patterns of behaviour that may be evident with a particular time of assessment if a pattern or behaviour or course of conduct is evident concerning an | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {AC8EF193-848F-4108-8989-D80B05AB2EAE} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Individual employee grievances procedure | 7001 | | | 13/07/2025 7:31:43 PM | 13/07/2025 7:31:43 PM | employee, agent or contractor is unfair and unreasonable
the conduct or behaviour of an employee, agent or contractor | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {F7D2D4FC-6DC7-4718-B5A1-9FB87BD2CB50} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |