Managing unreasonable complainant conduct procedure | 8757 | | | 21/01/2024 11:40:27 PM | 21/01/2024 11:40:27 PM | Where unreasonable conduct is identified, this procedure is to be used to enable the such as recording instances of unreasonable behaviour
act fairly, reasonably and ethically in | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {05BB628D-B764-4D4E-8C6C-E155E7F1DDA1} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
Managing unreasonable complainant conduct procedure | 15653 | | | 21/01/2024 11:32:10 PM | 21/01/2024 11:32:10 PM | is unreasonable if it involves actions or behaviours, which because of the nature or to support the use of the strategy, such as recording instances of unreasonable behaviour | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 433 | 9 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {9E3166D8-1953-4819-AD4D-EFC1B1224819} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
Complainant information sheet | 15442 | | | 17/01/2024 3:45:06 AM | 17/01/2024 3:45:06 AM | table provides examples of actions or behaviours which may, depending on the circumstances, be considered unreasonable conduct Unreasonable behaviour If any new issues or matter | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 680 | 21 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {368F9A92-6402-476E-A4D3-F51091B5EF2E} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
Customer complaints management - Internal review procedure | 15077 | | | 29/04/2024 1:42:06 AM | 29/04/2024 1:42:06 AM | in a respectful way and understand that unreasonable conduct will not be tolerated was handled or believes the outcome was unreasonable can request an internal review by | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1820 | 52 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {F71C9EC8-1ED2-4263-BC84-62F7F1E259F9} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
Customer complaints management procedure | 14985 | | | 6/02/2024 5:12:09 AM | 6/02/2024 5:12:09 AM | Page 1 of 12 Uncontrolled copy and be aware that unreasonable conduct will not be tolerated if dissatisfied with the way the complaint was handled or if the outcome is unreasonable | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 4091 | 112 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {CE8E3EB4-5FC0-45C9-BEE4-7C11856F668C} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
Preventing workplace bullying and unlawful discrimination policy | 8930 | | | 22/01/2024 6:10:14 AM | 22/01/2024 6:10:14 AM | about an event or action that is perceived to be unfair, unreasonable or unlawful Refers to the persistent nature of the behaviour and can involve a range of behaviours over time | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {39AD6A6C-8DAA-4684-ABFA-FE5C5CFF8A15} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
Individual employee grievances procedure | 15435 | | | 22/01/2024 3:12:09 AM | 22/01/2024 3:12:09 AM | an administrative decision, which they are aggrieved by, is unfair and unreasonable the conduct or behaviour of an employee, agent or contractor is unfair and unreasonable | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 5189 | 216 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {28A703F5-95BA-4351-9D69-8D18CC6CC2E5} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
Principal guidelines – Student discipline | 15596 | | | 23/02/2024 4:49:48 AM | 23/02/2024 4:49:48 AM | .16 Determine if you require a and assistance in school discipline and student behaviour, such as (but not limited to) Positive Behaviour for Learning Coaches, Autism Coaches and | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 11813 | 408 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {C112CD4D-56AA-41C7-95B4-569A329D680E} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
Complaints and grievances management policy | 15242 | | | 13/11/2024 5:52:06 AM | 13/11/2024 5:52:06 AM | or aggrieved employee's conduct is unreasonable, the department may implement strategies complaints management procedure, Managing unreasonable complainant conduct procedure and | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1350 | 68 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {32E2DDE6-D987-49D7-85FC-2AEE4BED9A83} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
Student protection procedure | 15867 | | | 16/10/2023 11:12:08 PM | 16/10/2023 11:12:08 PM | Page 1 of 11 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at employees and visitors to state schools and State without unreasonable delay | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 14425 | 403 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {AAC2CCB6-807A-46B4-BAD9-9214035591C2} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |