| Technology and information management | 6615 | | | 26/02/2021 4:02:55 AM | 26/02/2021 4:02:55 AM | and procedures about the effective management and security of information, and the use of ICT systems, assets All technology and information management policies and procedures | | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/categories/technology-and-information-management | {4B339085-3509-41A6-B9AB-417EE061AD2E} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Information management, privacy and security policy | 7004 | | | 25/07/2025 6:02:37 AM | 25/07/2025 6:02:37 AM | The department's approach to information management aligns with the Queensland Government's Information asset custodianship policy (IS44), Information governance | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {B5127CA7-82D5-495B-B3A6-CC5A5BEB827C} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaints management procedure | 6726 | | | 13/07/2025 8:11:58 PM | 13/07/2025 8:11:58 PM | to the department's Complaints and grievances management policy for additional information ensure information about how to make a customer complaint and how a complaint will be | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {7A466734-2C94-4609-A5AE-3CA8DE9A2571} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Complaints and grievances management policy | 6854 | | | 13/07/2025 8:12:26 PM | 13/07/2025 8:12:26 PM | fairness are embedded in complaint management activities and the department will take all Chapter 5 of the Information Privacy Act 2009 (Qld) allows a person to make a privacy | STS_ListItem_850 | | | | 8808 | 538 | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {CE424AA2-DF3A-4782-939C-4CAD60741003} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Enterprise risk management procedure | 6625 | | | 25/07/2025 6:02:36 AM | 25/07/2025 6:02:36 AM | Risk management refers to all of the actions taken to direct and control risk to achieve risks, monitor and maintain and update information in risk registers and action plans | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {0D29FC51-0467-4A4D-B590-0955D204DA15} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Asbestos management procedure | 6979 | | | 10/11/2025 4:47:17 AM | 10/11/2025 4:47:17 AM | establishment of a site-specific asbestos management plan, management of in-situ asbestos, management of works on asbestos facilities, asbestos The procedure identifies a range of | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {B03E8828-E380-486C-B254-572DC01B7F78} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Management of contagious conditions procedure | 6874 | | | 4/03/2025 3:38:22 AM | 4/03/2025 3:38:22 AM | The Act allows for certain information to be shared between a school and a PHMO (Chapter 5 the PHU and principals for the management of a contagious condition incident which occur | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {E2BFF177-BE89-4E39-A9C7-27D11B35BD80} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaints management – Internal review procedure | 6725 | | | 7/08/2025 6:10:01 AM | 7/08/2025 6:10:01 AM | establishes if the customer complaint management process for the original complaint was respond to any requests for further information, or to confirm information provided by phone | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {6E05E67C-3B05-4401-AA3D-D31ED61645BA} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| DEi incident management procedure | 6728 | | | 17/07/2025 4:04:27 AM | 17/07/2025 4:04:27 AM | and homestay providers with incident management information during orientation and as needed and cluster support officer containing information to support incident management | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {80B2E6D5-BADC-401D-97EE-42FE886DD493} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Enterprise risk management policy | 6624 | | | 25/07/2025 6:02:34 AM | 25/07/2025 6:02:34 AM | policy, the Enterprise risk management procedure, processes, and supporting information, and is represented through the Enterprise risk management framework | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {0393501B-A657-4CEC-9F43-F887F06B4F62} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |