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Customer complaints management framework125128/12/2020 5:29:18 AM8/12/2020 5:29:18 AMCustomer complaints can be made by : • telephone • email • in person • Smart Service Queensland • QGov website • departmental social media • letter Accessibility and transparency STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{C7F0749F-3E5E-474D-A926-8157895731C6}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js606;15606
Use of ICT systems procedure452802/03/2022 6:16:03 AM2/03/2022 6:16:03 AMVersion number 1.4 | Version effective 02 March 2022 This procedure outlines the responsibilities and processes for employees to protect, secure and support the STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{192F3E4A-30E6-4F62-B11F-DF6644B03652}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js604;16604
Use of ICT systems procedure128862/03/2022 5:32:10 AM2/03/2022 5:32:10 AMPage 1 of 16 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp/use-of-ict-systems-procedure to ensure you have STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{1F28E153-ECDD-427D-8EAA-0B1315E086D6}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js606;15606
Early childhood education and care complaints management policy451955/04/2022 4:55:33 AM5/04/2022 4:55:33 AMVersion number 1.0 | Version effective 13 March 2019 The purpose of this policy is to set out the Department of Education’s (the department’s Accessibility and Transparency STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{F13F6BA7-071A-40D6-8541-204FE0B94C01}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js604;16604
School transport assistance program for students with disability procedure4509527/10/2022 6:00:20 AM27/10/2022 6:00:20 AMVersion number 5.3 | Version effective 27 October 2022 This procedure sets out the processes involved in assessing eligibility, as well as arranging, reviewing and STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{9AAAFD0F-5493-4292-9AC7-570788F8FE80}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js604;16604
Customer complaints management policy451798/04/2022 5:27:49 AM8/04/2022 5:27:49 AMVersion number 2.1 | Version effective 07 January 2020 Ethics and integrity > Complaints and allegations | Governance Accessibility and transparency STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{CE424AA2-DF3A-4782-939C-4CAD60741003}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js604;16604
Teacher housing policy453107/03/2023 4:50:13 AM7/03/2023 4:50:13 AMVersion number 2.1 | Version effective 13 September 2022 Employees and employment > Working arrangements and benefits | Facilities and assets Accessibility STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{0415B00B-3792-483B-BE64-50EF1723BAA0}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js604;16604
Management and completion of mandatory all-staff training program procedure4525916/03/2022 5:34:40 AM16/03/2022 5:34:40 AMVersion number 2.1 | Version effective 28 April 2021 This procedure is to be read in are available to complete the program, depending on the situation and accessibility STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{38C58F98-C7B1-43C5-B1D8-34835A2A534F}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js604;16604
Senior education and training (SET) planning procedure4529510/12/2021 3:20:44 AM10/12/2021 3:20:44 AMVersion number 6.1 | Version effective 09 August 2021 The SET plan is a key developing information to ensure accessibility and engagement develop communications to STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{F71CF994-F542-4B1C-8880-29626D32F79A}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js604;16604
Early childhood education and care complaints management policy125135/04/2022 4:32:29 AM5/04/2022 4:32:29 AMPage 1 of 7 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at The purpose of this policy is to set out the Department of Accessibility and STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{6B249442-6654-47C7-916A-AD3EAC5E4250}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js606;15606

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