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Managing inappropriate and hostile conduct procedure66625/06/2026 2:52:10 AM5/06/2026 2:52:10 AMPage 1 of 15 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at https://ppr.qed.qld.gov.au/pp This procedure outlines options for managing STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx2225500https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{4DAE3A75-3D97-40CE-980D-41479ED50BC5}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Flowchart - Managing inappropriate and hostile conduct596715/05/2025 12:52:18 AM15/05/2025 12:52:18 AMWhen a school principal (or deputy principal or nominated supervisor (s8 EGPR)) becomes aware of, or is the target of, hostile or unsafe conduct by a parent or visitor to the STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx3237430https://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{76B816A7-586C-4271-B464-8066DDAA0022}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Quick guide - Managing inappropriate and hostile conduct66286/01/2026 3:51:00 AM6/01/2026 3:51:00 AMEducation (General Provisions) Act 2006 (the Act Conduct or circumstances necessitating direction/order Written direction about conduct or movement ensure the safety or wellbeing or STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx2458390https://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{D331F89F-8D3A-4977-91FC-7A3E5BB200E4}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852
Section 341 - Direction letter template - Final decision (up to 1 year)699521/05/2024 4:14:00 AM21/05/2024 4:14:00 AMManaging inappropriate and hostile conduct procedure I refer to allegations that you behaved inappropriately while on the premises of school name on date I have made a decision in STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx373220https://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{53A464DB-0420-4693-97DD-26852E2F267E}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852
Section 337 - Direction letter template about conduct or movement (up to 30 days)587821/05/2024 4:08:00 AM21/05/2024 4:08:00 AMManaging inappropriate and hostile conduct procedure On date at approximately <time> at the premises of name of school OR at (use if conduct occurred outside premises of school), I STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx53571570https://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{A4CBF96E-8AD8-46A7-89BC-520E75FFED7A}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852
Section 337, s340 and s341 - Record of giving form697321/05/2024 4:08:00 AM21/05/2024 4:08:00 AMSection 337, 340 or 341 - Record of giving a direction To be completed by the person who mails or physically delivers the direction Print, sign and scan this form and file with the STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx1399200https://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{7655813D-6526-4A78-ABE0-B1EC13555296}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852
Section 339 - Script for giving an oral direction679114/05/2025 6:49:00 AM14/05/2025 6:49:00 AMScript for giving a s339 direction Pursuant to section 339 of the Education (General Provisions) Act 2006 I am directing you to immediately leave the premises of the school STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx2359180https://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{81F71011-44D2-47D5-AF0C-601B9E9CADE4}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852
Section 340 - Direction letter template - (up to 60 days)681721/05/2024 4:12:00 AM21/05/2024 4:12:00 AMManaging inappropriate and hostile conduct procedure On date at approximately time at the premises of name of school OR at (use if conduct occurred outside premises of school), I STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx543200https://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{FFFA6CC0-4E8F-449B-A577-860AEC01052A}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852
Section 340 - 340A - Direction letter template (up to 60 days)68936/01/2026 3:49:00 AM6/01/2026 3:49:00 AMManaging the inappropriate and hostile conduct procedure I refer to allegations that you behaved inappropriately while on the premises of school name on date STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx964210https://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{C40E359E-8195-4D7C-992F-3C972475AA2E}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852
Section 339 - Record of giving form690421/05/2024 4:09:00 AM21/05/2024 4:09:00 AMSection 339 - Record of giving oral direction to immediately leave and not re-enter for 24 hours Name of prohibited person: (if known ☐ I was satisfied the person was not an exempt STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx928190https://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{ACD95B71-EF40-4B31-B71D-B04271A6BC39}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852

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