| Customer complaints management procedure | 5770 | | | 17/06/2026 7:22:22 AM | 17/06/2026 7:22:22 AM | rights complaints and Charter of Victims' Rights complaints, if also a customer complaint consider if the Charter of Victims' Rights is engaged when responding to a customer | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 7119 | 163 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {CE8E3EB4-5FC0-45C9-BEE4-7C11856F668C} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Student dress code procedure | 6765 | | | 16/02/2022 5:42:07 AM | 16/02/2022 5:42:07 AM | is flexible and allows the right of choice (including choice of shorts and pants) for all is practical and provides all students with equal access to the full range of school | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 11093 | 144 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {FBFD2246-4BFA-444C-8D29-61FFC74DE037} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Revenue policy | 1004 | | | 30/04/2026 3:17:16 AM | 30/04/2026 3:17:16 AM | Where the contributor has a right to receive benefits directly and of approximately equal to the value of the contribution | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {1ED042BA-4D05-4726-91D6-8CDF7F5C648E} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaints management - Internal review procedure | 5865 | | | 29/05/2026 5:42:07 AM | 29/05/2026 5:42:07 AM | Page 1 of 10 Uncontrolled copy. Refer , including whether any human rights are impacted by the review and whether human rights were adequately considered during the management of | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 3571 | 173 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {F71C9EC8-1ED2-4263-BC84-62F7F1E259F9} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Early childhood grants management policy | 844 | | | 20/06/2025 4:40:45 AM | 20/06/2025 4:40:45 AM | to managing grants in a manner that complies with the Human Rights Act 2019 (Qld which may not directly give approximately equal value in return to EC
a transfer where | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {09D44C55-026E-4F59-8465-0BC114A72E58} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Managing inappropriate and hostile conduct procedure | 6662 | | | 15/07/2026 5:32:09 AM | 15/07/2026 5:32:09 AM | factors and be reasonably satisfied it is necessary and compatible with human rights ensure decision-making is compatible with the Human Rights Act 2019 (Qld | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 2247 | 62 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {4DAE3A75-3D97-40CE-980D-41479ED50BC5} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Workplace rehabilitation procedure | 7001 | | | 17/04/2026 12:42:13 AM | 17/04/2026 12:42:13 AM | Consider human rights when assisting employees to return to work following either a injury or illness and make decisions compatible with the Human Rights Act 2019 (Qld | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 4756 | 196 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {80763A42-654D-4B2D-9CB2-7AD28298CE3E} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Flexible work arrangements policy | 6080 | | | 25/06/2024 5:32:08 AM | 25/06/2024 5:32:08 AM | Page 1 of 6 Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register at All employees have the right to request a flexible work arrangement under the | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 4199 | 112 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {DA933693-4280-43BE-9AEC-985E0D45CE4F} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Student Resource Scheme (SRS) procedure | 6736 | | | 9/09/2025 6:02:10 AM | 9/09/2025 6:02:10 AM | Must consider human rights when setting and charging fees for student resources and ensure decisions are compatible with the Human Rights Act 2019 (Qld).Page 2 of 12 | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 4921 | 66 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {E4EFF38E-DB1F-4CC4-AF51-991B76860B83} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Early childhood grants management procedure | 6154 | | | 18/06/2025 3:52:09 AM | 18/06/2025 3:52:09 AM | human rights when making decisions related to early childhood grant management, and makes decisions that are compatible with the Human Rights Act 2019 (Qld | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 433 | 34 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {99CC5382-76C3-49BD-BD09-C619D6B0D740} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |