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Managing inappropriate and hostile conduct procedure666227/03/2026 6:42:12 AM27/03/2026 6:42:12 AMProcedure Register at https://ppr.qed.qld.gov.au/pp/ managing-inappropriate-and-hostile-conduct-procedure to conduct or there is a perception of bias); or o STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{4DAE3A75-3D97-40CE-980D-41479ED50BC5}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Flowchart - Managing inappropriate and hostile conduct596715/05/2025 12:52:18 AM15/05/2025 12:52:18 AMThe most restrictive directions are for conduct that creates a significant risk or reflects a pattern of inappropriate or hostile conduct STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{76B816A7-586C-4271-B464-8066DDAA0022}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Managing unreasonable complainant conduct procedure123113/03/2026 12:50:09 AM13/03/2026 12:50:09 AMarise in a school, follow the Managing inappropriate and hostile conduct procedure process can be applied to unreasonable conduct that arises during the management of a STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{05BB628D-B764-4D4E-8C6C-E155E7F1DDA1}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Fact sheet – Student Code of Conduct62538/02/2021 6:55:11 AM8/02/2021 6:55:11 AMContent of Student Code of Conduct Every state school has their own Student Code of Conduct developed to meet local needs, however the Student Code of Conduct Full Exemplar STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{168AB58B-1968-4E5B-9E64-1767E932CB8E}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Managing unreasonable complainant conduct procedure663713/03/2026 12:32:10 AM13/03/2026 12:32:10 AMunderstand that the department may terminate contact if conduct is in a school, follow the Managing inappropriate and hostile conduct procedure. For regions and divisions, the STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{9E3166D8-1953-4819-AD4D-EFC1B1224819}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Complainant information sheet660317/01/2024 3:45:06 AM17/01/2024 3:45:06 AMThe department will not tolerate conduct that is abusive, threatening, unreasonable, vexatious, or makes inappropriate demands on the department’s time If any new issues or matter STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.aupdfFalsepdfhttps://ppr.qed.qld.gov.au{368F9A92-6402-476E-A4D3-F51091B5EF2E}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js848;15848
Complaints involving the ‘public official’ (Director-General) procedure91415/02/2026 2:45:19 PM15/02/2026 2:45:19 PMSection 48A of the Crime and wrongdoing (that is, fraud, corrupt conduct and other misconduct) in accordance with the Code of Conduct for the Queensland Public Service and the STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{FE3E1FF6-DF79-47A9-ACF7-6CF07D0CD989}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Quick guide - Managing inappropriate and hostile conduct66286/01/2026 3:51:00 AM6/01/2026 3:51:00 AMFollow Section 337 – Direction letter template - about conduct or movement (up to 30 days multiple less serious directions, or the conduct merits immediate, serious consequences STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{D331F89F-8D3A-4977-91FC-7A3E5BB200E4}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852
Student discipline procedure94714/04/2026 4:30:14 AM14/04/2026 4:30:14 AMThis procedure is based on the to develop a Student Code of Conduct which outlines expected behaviour in the school ensure the Student Code of Conduct provides information about STS_ListItem_850https://ppr.qed.qld.gov.auhtmlFalseaspxhttps://ppr.qed.qld.gov.au/policiesandprocedures{89F07FA2-9D56-451A-A100-1CC454B33D5B}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js846;16846
Section 337 - Direction letter template about conduct or movement (up to 30 days)587821/05/2024 4:08:00 AM21/05/2024 4:08:00 AMprocedure Directions and orders - Managing inappropriate and hostile conduct (found at https://ppr.qed.qld.gov.au/pp/managing-inappropriate-and-hostile-conduct-procedure) [A STS_ListItem_DocumentLibraryhttps://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspxhttps://ppr.qed.qld.gov.audocxFalsedocxhttps://ppr.qed.qld.gov.au{A4CBF96E-8AD8-46A7-89BC-520E75FFED7A}~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js852;1852

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