| Customer complaints management – Internal review procedure | 8719 | | | 29/04/2024 1:53:14 AM | 29/04/2024 1:53:14 AM | information when requesting the internal review
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| Customer complaints management – Internal review information sheet | 15076 | | | 6/11/2023 1:18:00 AM | 6/11/2023 1:18:00 AM | Internal reviews are conducted in accordance with the following process The Internal review procedure contains more information about the department’s approach to internal reviews | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 826 | 3 | What is an internal review?;How to request an internal review;Who conducts an internal review?;How is an internal review conducted?;What if you are still dissatisfied after an internal review? | 543ACD5A;07C7290C;6D32A0E3;59A24A85;11167AFC | | | | 0 | https://ppr.qed.qld.gov.au | docx | False | | docx | | https://ppr.qed.qld.gov.au | {085A2D14-69B7-4875-A1F6-51B50B20957C} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js | 852;1 | 852 |
| Customer complaints: Request an internal review | 14986 | | | 25/01/2024 2:11:00 AM | 25/01/2024 2:11:00 AM | more information about the department’s internal review process in the Internal review procedure and Internal review information sheet Tell us why you are seeking an internal review | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 2311 | 27 | How do I request an internal review?;Request for an internal review form | 14804C17;63186B76 | | | | 0 | https://ppr.qed.qld.gov.au | docx | False | | docx | | https://ppr.qed.qld.gov.au | {E59024B4-0425-49A5-90F3-011DEAEC7B08} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js | 852;1 | 852 |
| Individual employee grievances procedure | 15435 | | | 22/01/2024 3:12:09 AM | 22/01/2024 3:12:09 AM | Stage 2: Internal review – if the employee is dissatisfied with a decision made following internal review, the employee may seek an external review | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 5457 | 49 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {28A703F5-95BA-4351-9D69-8D18CC6CC2E5} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Request for internal review form | 15501 | | | 4/05/2021 12:50:00 AM | 4/05/2021 12:50:00 AM | may decide to take no further action if the reasons for seeking an Internal Review are insufficient, the request for Internal Review is frivolous or vexatious, or you have | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1651 | 19 | | | | | | 0 | https://ppr.qed.qld.gov.au | docx | False | | docx | | https://ppr.qed.qld.gov.au | {EE270AF5-47B5-4FF1-93C2-E7E34858165F} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js | 852;1 | 852 |
| State special school enrolment (additional requirements) procedure | 15644 | | | 2/02/2024 2:02:14 AM | 2/02/2024 2:02:14 AM | Application for internal review of special school enrolment ineligibility, review the original decision to refuse state | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 2563 | 166 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {FA0F40A5-DC80-48A6-8AAA-7DBC2B9DD6AD} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Application for internal review of special school enrolment ineligibility | 15222 | | | 8/02/2021 3:41:00 AM | 8/02/2021 3:41:00 AM | If you are seeking an internal review of the decision to refuse enrolment at a state days of receiving the application for internal review in accordance with section 392 of the | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 671 | 5 | | | | | | 0 | https://ppr.qed.qld.gov.au | docx | False | | docx | | https://ppr.qed.qld.gov.au | {29FF64C5-A12A-4505-8B25-2B9156F67797} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Word.js | 852;1 | 852 |
| Regulating for quality - Determining applications for early childhood services procedure | 8944 | | Outlines the DoE's approach as the Regulatory Authority responsible for assessing and determining applications for early childhood education, care providers and services that are seeking approval, amendment or a waiver under the National Quality Framework | 15/04/2024 1:26:10 AM | 15/04/2024 1:26:10 AM | Conduct internal reviews of a decision within legislative timeframes involved in an original application decision is involved in deciding an internal review | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {14B5C95B-0D4E-4543-8EA6-26C39CEB36E4} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Managing unreasonable complainant conduct procedure | 8757 | | | 21/01/2024 11:40:27 PM | 21/01/2024 11:40:27 PM | involved in managing complaints or internal reviews (complaints officer or internal review officer | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {05BB628D-B764-4D4E-8C6C-E155E7F1DDA1} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Financial internal controls policy | 8793 | | | 18/03/2022 6:18:48 AM | 18/03/2022 6:18:48 AM | Financial internal controls include (but are not restricted to An internal control designed to mitigate errors or fraud by making sure that more than one Review date | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {E1C13F78-0D6B-4CDE-B599-031C2830591F} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |