| Guide - considerations for resolving student dress code issues | 6419 | | | 20/01/2022 6:48:11 AM | 20/01/2022 6:48:11 AM | to assist school staff to resolve dress code issues by providing some key considerations respond to the concerns raised, explore relevant issues and discuss a way forward. (Where | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1073 | 57 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {2F60195D-3B48-4C3F-9EE3-0C84A75AAAC3} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Health and safety representatives procedure | 41933 | | | 5/06/2026 6:54:47 AM | 5/06/2026 6:54:47 AM | Escalate issues that cannot be managed locally or if the issue has statewide ramifications processes and the resolution of health and safety issues to minimise the need for a PIN to | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {687F6B33-D62D-4F15-B101-5702ADD5B40E} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaints management – Internal review procedure | 926 | | | 27/07/2026 5:24:22 AM | 27/07/2026 5:24:22 AM | is appropriate and what action the complainant would like taken to resolve the issue recommendations to relevant parties so that issues can be addressed and future complaint | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {6E05E67C-3B05-4401-AA3D-D31ED61645BA} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Student management - subclass 500 (schools) visa procedure | 949 | | | 24/04/2026 4:41:19 AM | 24/04/2026 4:41:19 AM | from school staff where there are issues affecting enrolment
request a variation of there are concerns for unresolved behavioural issues of an overseas student in line with | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {8153B1C5-AAB4-400E-9E7C-A4277C3D723F} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Student dress code procedure | 6765 | | | 16/02/2022 5:42:07 AM | 16/02/2022 5:42:07 AM | includes strategies for resolution of dress code non-compliance or other issues to the principal to discuss any individual issues regarding the dress code. support | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 11686 | 70 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {FBFD2246-4BFA-444C-8D29-61FFC74DE037} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Complainant information sheet | 6603 | | | 6/10/2026 3:42:55 AM | 6/10/2026 3:42:55 AM | as providing a clear idea of the issue to be addressed or sharing relevant information If any new issues or matter arise, including at your child’s school, you can still raise | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1744 | 36 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {368F9A92-6402-476E-A4D3-F51091B5EF2E} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| DEi homestay provider management procedure | 930 | | | 30/06/2026 6:00:14 PM | 30/06/2026 6:00:14 PM | the homestay arrangement and ensure any issues are dealt with quickly and effectively follow-up on issues raised by the homestay provider or student (or agent/chaperone/parent | STS_ListItem_850 | | | | | | | | | | | 0 | https://ppr.qed.qld.gov.au | html | False | | aspx | | https://ppr.qed.qld.gov.au/policiesandprocedures | {62EB18A5-0FC3-49EE-8486-ED7B4438742A} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_Default.js | 846;16 | 846 |
| Customer complaints management procedure | 5770 | | | 17/06/2026 7:22:22 AM | 17/06/2026 7:22:22 AM | Page 1 of 13 Uncontrolled copy. Refer to the Department of Education Policy and Procedure complaints are an opportunity to identify issues and take action to improve service | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 7762 | 83 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {CE8E3EB4-5FC0-45C9-BEE4-7C11856F668C} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Student management - subclass 500 (schools) visa procedure | 6732 | | | 24/04/2026 3:42:13 AM | 24/04/2026 3:42:13 AM | request assistance from school staff where there are issues affecting enrolment school principal where there are concerns for unresolved behavioural issues of an overseas | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1135 | 68 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {DC33C4B7-9869-43C9-9AF7-8194E21FD3F9} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |
| Fact sheet – Refusal to enrol – Risk to safety or wellbeing | 6340 | | | 1/02/2023 4:35:23 AM | 1/02/2023 4:35:23 AM | Director-General (or delegate) issues applicant with written notice of final decision Director-General (or delegate) issues prospective student and/ or parent with RTE 7: Show | STS_ListItem_DocumentLibrary | | | https://ppr.qed.qld.gov.au/attachment/Forms/AllItems.aspx | 1940 | 81 | | | | | | 0 | https://ppr.qed.qld.gov.au | pdf | False | | pdf | | https://ppr.qed.qld.gov.au | {74ABF9FA-2A9B-4113-8E73-FE81A668472A} | | | ~sitecollection/_catalogs/masterpage/Z1/Skins/CUESearch/DisplayTemplates/Item_PDF.js | 848;15 | 848 |