ICT asset management policy
Audience
Department-wide
Purpose
This policy provides the Department of Education’s approach to managing the defined lifecycle (plan, purchase, implement, utilise and enhance/retire) of the department’s enterprise and local information and communication technology (ICT) assets, (including software) and is supported by the ICT asset management procedure.
Policy statement
All departmental ICT assets are to be risk managed and subject to proactive investment planning to ensure optimal performance requirements to support the school, regional or central offices’ delivery of front-line and corporate services.
Principles
- schools are empowered with the tools and knowledge (DoE employees only) to make local investment decisions regarding local ICT assets in all stages of the ICT asset lifecycle
- the department is able to assess its ICT asset portfolio at the school, regional and state level
- all departmental ICT assets are risk managed and maintained in accordance with a defined lifecycle, industry best practice and manufacturer standards
- investment planning for ICT assets is proactive and consistent at all levels through the department
- roles and responsibilities relating to the management of the ICT assets through all stages are clearly defined.
Requirements
Definitions
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Term
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Definition
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Enterprise ICT assets
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Key ICT assets that are centrally owned, managed and funded by Digital Innovation Division and are used to deliver services to schools, regional or central offices. For example, the department’s network infrastructure. This excludes ICT assets like MyHR which is managed by Human Resources Strategy Branch and SAP, which is managed by Finance, Procurement and Facilities Branch.
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ICT
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Information and communication technology
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ICT asset
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ICT hardware, software, systems and services including voice, video and unified communication such as telephony and collaboration systems that are used in the department to process, store or transmit information such as computers, telephone systems, closed circuit television (CCTV) and video surveillance systems, servers, switches, wireless network equipment, cabinets, scanners, multifunctional printers, mobile phones, portable devices, digital cameras, electronic whiteboards, projectors etc.
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ICT asset lifecycle
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The ICT asset lifecycle consists of a sequence of stages the asset goes through during the span of its ownership i.e. plan, purchase, implement, utilise and enhance/retire.
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ICT asset owner
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Owner of ICT assets in schools, regional and central offices who have the authority and are accountable for managing the lifecycle of their ICT asset (i.e. plan, purchase, implement, utilise and enhance/retire).
Ownership is often delegated to the operational Assistant Director-General, Executive Director, Regional Director or Principal.
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Local ICT assets
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Local ICT assets are either funded and owned by the school, regional or central offices or considered to be owned by the school, regional or central offices once they have been delivered or transferred following the completion of an ICT project or program.
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IT Customer Manager
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IT Customer Managers are part of Customer Engagement within the Digital Innovation Division. Their responsibilities include communicating and directing policies, plans and services within schools, supporting schools with strategic planning, gathering requirements for future services and products within schools, capturing feedback and managing expectations of the schools.
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Legislation
Delegations/Authorisations
Other resources
Superseded versions
Previous seven years shown. Minor version updates not included.
1.0 ICT asset management policy