Department of Education International (DEi) staff, school staff, students, homestay providers, international partners, chaperones, parents/legal custodians of students and their agents.
To ensure suitable homestay providers are available for DEi programs and to ensure homestay providers are well informed and supported.
This procedure outlines the roles and responsibilities of DEi staff, school staff, students, homestay providers and agents and the steps they follow to manage homestay provider arrangements.
DEi engage homestay providers for the International Student Programs (ISP), Study Tours and Global Programs. For ISP, students may nominate DEi to provide accommodation and welfare for the duration of their program. The Department of Home Affairs is notified of this arrangement as part of the student’s visa application process. Homestay providers only host two long-term students at any time.
DEi and schools are required to keep homestay providers well informed of the homestay requirements of the various DEi programs. Homestay providers are supported to provide students with a safe, caring and supportive home environment. DEi and schools regularly monitor the homestay arrangement and ensure any issues are dealt with quickly and effectively.
This procedure should be read in conjunction with the DEi recruit and on-board homestay procedure, DEi student homestay placement procedure, Conducting home visits procedure, Working with children authority procedure and DEi incident management procedure. For ISP, this procedure should also be read in conjunction with the Change of welfare – subclass 500 (schools) visa procedure.
Image 1 Homestay provider management process
Where it has been decided to cancel the homestay provider registration:
Term
Definition
Agent
Education agent registered with EQI to recruit students for EQI programs.
Chaperone
Bilingual English-speaking tour escort who is an accompanying adult or teacher that supervises and travels with the study tour group.
Department of Education International (DEi)
The international branch of the Department of Education and employees of DEi.
DEi’s trading name is Education Queensland International (EQI).
DEi Program
A program offered by a DEi business unit including: International Student Programs, Study Tours and Professional Visits, and Global Programs, including but not limited to: Primary School program; High School program; International Baccalaureate; High School. Preparation; Study tours; Short term immersion programs and exchanges; and reciprocal exchanges.
Delegate
Is a classified officer (Heads of Department, Deputy Principals and Principals) nominated by the principal who is authorised to make some International Student Program decisions on behalf of the school principal.
Global Programs
Inbound and outbound programs delivered by the Global Engagement Unit, DEi, which offer participants the opportunity to develop their global competence by exploring new cultures and experience new learnings. Students participating in Global Programs are in Australia on visa subclass 600 (visitor).
Homestay
Homestay is accommodation services offered by a family, a couple or a single person where food and shelter and a safe, caring and supportive home environment is provided to a Student. Homestay is arranged by schools and/or DEi staff.
For International Student Programs: student accommodation arranged by schools; where DEi is responsible for the welfare of the student at all times, including outside school hours.
Homestay database
The database used by schools to record all information regarding the homestay arrangement.
Homestay provider
Homestay provider is a family, a couple or a single person who is approved by DEi or schools to host students in their home.
For Study Tours a homestay provider is also known as a Host Family.
For Global Programs this includes families involved in reciprocal exchanges.
Home visit
When employees visit the home of a member of the school/local community, to assess the home and applicants (and other household members) as appropriate candidates as a Homestay Provider.
International Partners
Education department of organisation through which short-term immersion programs and exchanges are delivered, under international Memorandums of Understanding with DEi.
International Student Programs (ISP)
A study pathway offered to Students to fulfil their academic potential, develop new skills and achieve personal goals in a way that suits their individual needs. International Student Programs includes: Primary School, High School, International Baccalaureate, and High School Preparation.
OneSchool
A comprehensive program to help Queensland State Schools manage key teaching and school administrative activities. Its features cover a wide range of school operations (DoE employees only).
Overseas student
Student in Australia on visa subclass 500 (schools sector) enrolled in an EQI course.
Parent
Natural parent or legal custodian.
School
For International Student Programs: Queensland state schools accredited by DEi to deliver international student programs.
For Study Tours: Queensland state schools accredited to deliver study tours.
For Global Programs: Queensland state schools and non-state schools.
School staff
Employees of schools with responsibilities to support international students. For example – International student coordinator, Homestay coordinator, Head of department, Deputy principal. Accredited Officer (Study tours).
Staff
Employees of the Department of Education and includes: School staff and DEi staff (for example, Project Officer, Global Engagement Unit).
Employees of non-state schools partnered with DEi to deliver Global Programs.
Student
For International Student Programs: Overseas student enrolled in an EQI course.
For Study Tours: Student in Australia on a visa subclass 600 (visitor) participating in a group Study Tour program.
For Global Programs: Student in Australia on a visa subclass 600 (visitor) participating in Global Programs.
Study Tours
Short term commercial programs for groups of students to visit Queensland state primary and secondary schools, to enrich their learning and cultural experiences. Student groups are accompanied by adult tour chaperones. Students participating in Study tours are in Australia on visa subclass 600 (visitor).
Previous seven years shown. Minor version updates not included.
2.1 Ongoing monitoring of homestay providers and placements procedure
2.1 Exiting homestay provider procedure
3.0 DEi homestay provider management procedure
International Student ProgramsDepartment of Education InternationalPhone: 1800 316 540 (inside Australia) + 61 7 3513 5301 (outside Australia)Email: EQInternational@qed.qld.gov.au Study Tours and Professional Visits Department of Education InternationalEmail: StudyTours.EQI@qed.qld.gov.au Global Engagement UnitDepartment of Education InternationalEmail: globalopportunities@qed.qld.gov.au
Uncontrolled copy. Refer to the Department of Education Policy and Procedure Register to ensure you have the most current version of this document.
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